Quality and Compliance Manager

Job not on LinkedIn

November 21

🏖️ New Jersey – Remote

Although this job is listed in New Jersey, this company may be open to hiring remote in other states.

⏰ Full Time

🟡 Mid-level

🟠 Senior

🚔 Compliance

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CQ fluency

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Artificial Intelligence • Healthcare Insurance • SaaS

CQ fluency is a company specialized in language translation and cultural adaptation services. They leverage AI and technology to offer solutions in translation, localization, transcreation, and multicultural marketing. Their services aim to remove cultural and linguistic barriers, particularly for the health and wellness sectors, life sciences, medical devices, and government health agencies. CQ fluency is committed to enhancing lives by promoting inclusivity and equity through their comprehensive range of language services, including interpretation, transcription, and e-learning localization. They focus on maintaining compliance and mitigating risk in highly regulated industries, while supporting initiatives for empowering minority-owned businesses.

51 - 200 employees

🤖 Artificial Intelligence

⚕️ Healthcare Insurance

☁️ SaaS

📋 Description

• Report directly to the Chief Compliance Officer and provide regular updates on compliance program status, risks, and improvement opportunities • Learn the ins and outs of CQ fluency’s Translation Quality Management System (TQMS) and Compliance Program. • Support the CCO in developing and implementing enterprise-wide compliance initiatives aligned with CQ fluency’s mission and growth objectives • Oversee requirements to maintain CQ fluency’s certifications and ensure alignment with regulatory frameworks. • With the CCO and CQ legal counsel, review contracts for compliance requirements. • Coordinate compliance program reporting, metrics and KPIs • Assist in the investigation and documentation of compliance issues and complaints. • Lead the development and implementation of cross-functional and process improvement initiatives. • Support the implementation and training of CQ fluency compliance policies and procedures. • Facilitate compliance tasks in line with HIPAA, HITRUST, GDPR, and 21 CFR Part 11 requirements. • Identify risk factors and potential problems and propose innovative solutions.

🎯 Requirements

• 6 years minimum experience working in quality management systems or compliance. • 3 years in program management or organizational/corporate training. • Bachelor’s degree in a relevant field; Advanced Degree preferred • Certifications such as PMP, CHC, CIPP or ISO strongly favored • Experience in leading high visibility, process improvement initiatives • Analytical problem-solving skills • High degree of ownership: Ability to work with minimal supervision and meet deadlines • Good judgement, tact and ability to work well with several business units within the organization. • Translation Industry or Healthcare industry experience is a plus • Clear, concise communication skills. • Excellent listening skills. • Passion, humility, integrity, positive attitude, mission-driven, and self-starter

🏖️ Benefits

• Champion CQ fluency’s commitment to cultural intelligence, health equity, and trust in all compliance and quality activities.