General Manager, LTV

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November 13

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Credible

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Finance • Fintech • B2C

Credible is a financial services marketplace that allows consumers to compare financial products from multiple lenders and providers. Offering a wide range of products such as personal loans, student loan refinancing, mortgages, credit cards, and insurance, Credible enables users to compare prequalified rates and find competitive financial solutions tailored to their needs. The platform prides itself on transparency and an easy-to-use interface, ensuring users can explore options without impacting their credit score through a soft credit inquiry. Founded in 2012, Credible aims to be a trustworthy resource for individuals seeking to make informed financial decisions.

201 - 500 employees

Founded 2012

💸 Finance

💳 Fintech

👥 B2C

📋 Description

• Define and own the vision, strategy and roadmap for growing Lifetime Value across Credible’s entire user base • Systematically identify opportunities for Credible to increase engagement and retention through new go-to-market product initiatives, features, and awareness touchpoints • Oversee growth and product marketing initiatives to further scale enrollment in Credible’s Personal Financial Management offerings • Work with a dedicated design and engineering team to research, ideate, user test, and build product features and initiatives that further grow Lifetime Value • Work with your data analytics colleagues to deeply understand user behavior and engagement metrics, employ data science strategies, and identify any new tracking and reporting needs • Develop an understanding of all of our product experiences and how they can fit into a cohesive offering • Source, negotiate and manage product and data partnerships as needed to support Lifetime Value initiatives and vision • Collaborate with your cross-functional team to craft compelling lifecycle engagement journeys and promote product offerings to our users • Participate in the setting of company budgets and long-range planning • Create and foster a motivating cross-functional team environment where you will lead and mentor your team members

🎯 Requirements

• Strong track record in a General Manager and/or Product Management role for web-based consumer Internet products • Experience with P&L ownership is a plus • Passion for creating exceptional user experiences that address real user needs and that have proven to gain meaningful consumer traction • Experience shipping both web and mobile apps preferred • Experience scaling and marketing membership-based businesses preferred • Experience working closely with email marketing teams to deliver experiences throughout a user’s lifecycle • Ability to use research, data, your experience and product instincts to identify the most impactful areas of focus • Meaningful experience working on product growth or retention, or on product innovation teams • Highly detail-oriented with excellent verbal and written communications, and interpersonal skills • Possess strong operational and strategy experience, preferably at a fast-growing company • Bachelor's Degree; Masters preferred • Have a demonstrated ability to drive business results in a collaborative, cross-functional environment • Can be influential within the organization to garner internal support for key initiatives • Technical aptitude - through education or experience, it's important that you can work closely with engineers to evaluate different approaches to implementing product features, weighing cost/benefit tradeoffs

🏖️ Benefits

• medical/dental/vision • insurance • a 401(k) plan • paid time off • various benefits in accordance with applicable plan documents