Compliance Analyst, Regulatory Complaints

Job not on LinkedIn

October 26

🚗 Michigan – Remote

Although this job is listed in Michigan, this company may be open to hiring remote in other states.

💵 $23 - $31 / hour

⏰ Full Time

🟢 Junior

🟡 Mid-level

🚔 Compliance

🦅 H1B Visa Sponsor

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Credit Acceptance

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Finance • Fintech • Automotive

Credit Acceptance is a company that specializes in providing auto financing solutions to individuals, including those with bad credit history or no credit history at all. With over 50 years of experience, Credit Acceptance has helped more than 4 million consumers secure financing for vehicle purchases. The company operates a network of over 15,000 dealers and offers customers the ability to pre-qualify for auto financing, which does not impact their credit score. Furthermore, Credit Acceptance provides educational resources and tools, such as payment and auto price calculators, to assist customers in managing their finances and understanding their credit options. The company's mission is to drive possibility by offering financial solutions that give individuals the opportunity to improve their financial situation and secure reliable transportation.

1001 - 5000 employees

Founded 1972

💸 Finance

💳 Fintech

📋 Description

• Respond to written complaints submitted by consumers to governmental agencies, BBB, or email portals • Timely and accurately perform investigations of regulatory complaints • Engage consumers, dealers, or third parties over the telephone • Analyze, investigate, and document complaints in accordance with company policies • Timely escalate any potential compliance concerns • Facilitate the preparation and sending of written responses • Support other compliance-related activities as requested

🎯 Requirements

• Minimum 2 years' of recent and relevant experience within a compliance oriented, research and investigative environment • Experience in financial services industry or legal field • Must be able to speak and write clearly and professionally • Ability to work efficiently to maximize work quantity without sacrificing quality • Self-driven, motivated to help, and able to perform with minimal supervision • Experience with quickly learning and becoming a subject matter expert in new systems/processes • Expertise with Microsoft suite of products, including Word

🏖️ Benefits

• 401(K) match • adoption assistance • parental leave • tuition reimbursement • comprehensive medical/ dental/vision • many nonstandard benefits that make us a Great Place to Work