Customer Support, German Speaker

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Cross Border Talents

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Recruitment

Cross Border Talents is a global specialist recruitment consultancy that connects employers with engineering, ICT and multilingual professionals across more than 102 countries. It offers permanent hires and talent-leasing solutions, a remote-first team model, and a talent-pool platform to streamline international hiring and bridge skills gaps for companies worldwide. The firm emphasizes candidate experience, privacy and security, and uses technology to support efficient global recruitment.

201 - 500 employees

Founded 2013

🎯 Recruiter

📋 Description

• Act as a Travel Advisor • Help customers managing their bookings and problems/queries they may have • Provide general information about products and services available • Counselling customers regarding the companys services; • Find the best solution for your customers' needs

🎯 Requirements

• Fluent German + English level (B2/C1) • Availability to work in rotating shifts from Monday to Saturday, from 8 am to 20 pm • Excellent listening and communication skills • Positive attitude and team spirit • Experience in customer service is preferable • For non-EU applicants, it is mandatory to hold a valid work permit/ hold an EU Passport

🏖️ Benefits

• A renewable 6-month contract (CDD) from day one with the possibility for eventual CDI; • Full-time job (40 hours weekly); • Free training for all necessary software and product knowledge + continued training and development; • Base salary + monthly performance bonus + daily meal allowance + monthly transportation allowance + 2 extra salaries/year); • Private Health Insurance + dental plan once you complete 6 months with the company + English speaking Doctor on site; • Fair and regular assessments for positions like: Quality Specialist, Team Leader, HR Recruiter and many more; • Currently: working from home position (equipment provided by the company); • When back to the office: Great location with easy access to public transports (train, metro and buses); • Discounts at gyms, restaurants, beauty centers, pharmacies and many more businesses in the area; • On-site kitchen with access to utilities, weekly free fruit and reduced-price vending machines; • Relocation Package for those living abroad that includes: Optional Accommodation in shared apartment provided by the company, help setting up tax and bank account documentation and reimbursement of your flight ticket up to 400;