Junior Customer Service Representative, Hebrew-Speaking

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Cross Border Talents

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Recruitment • B2B • HR Tech

Cross Border Talents is a specialist global recruitment consultancy operating in over 102 countries. It connects employers with talent through permanent hires and talent‑leasing solutions focused on Engineering, ICT and multilingual/customer‑experience roles. The company is remote‑first, maintains a talent pool and uses recruitment technology to streamline sourcing, candidate management and relocation support for international placements.

201 - 500 employees

Founded 2013

🎯 Recruiter

🤝 B2B

👥 HR Tech

📋 Description

• Handle customer inquiries in Hebrew across phone, email, and chat • Provide accurate information and resolve customer issues efficiently • Ensure customer satisfaction by offering timely and empathetic support • Collaborate with internal teams to escalate and resolve complex cases • Work in line with company procedures and service quality standards

🎯 Requirements

• Native or C1/C2 level in Hebrew • Minimum B2 level in English (written and verbal) • Full-time availability • Strong communication and problem-solving skills • Customer-oriented mindset with attention to detail • Must already be based in Lithuania (remote work permitted)

🏖️ Benefits

• Full-time employment • Competitive salary package • Bonus of €100 gross per month (based on KPI fulfillment) • Remote work flexibility within Lithuania • Paid work on bank holidays • Ongoing training and professional development opportunities