Manager, Coupa Change Management

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September 12

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CrossCountry Consulting

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B2B • Finance • Enterprise

CrossCountry Consulting is a business advisory firm that provides integrated solutions for financial and risk management. Their expertise includes technical accounting, financial reporting, operational accounting optimization, and integrated risk management. The company also specializes in technology-enabled transformation, supporting organizations with finance transformation, data transformation, and analytics. CrossCountry Consulting serves various industries such as financial services, life sciences, technology, media, telecommunications, real estate, hospitality, and government contracting. With a focus on strategic finance, the firm helps clients through transactions like IPO readiness, mergers and acquisitions, and divestitures. They aim to create present and future value for businesses by collaborating with CFOs, private equity sponsors, and corporate leaders to solve current challenges and prepare for future success.

501 - 1000 employees

🤝 B2B

💸 Finance

🏢 Enterprise

💰 $1.5M Venture Round on 2021-02

📋 Description

• Advise key stakeholders through selection, transformation, implementation, and configuration of Coupa. Our consultants are hands-on involved in full-scale implementation, project management, change management, requirements and design, process improvement, chart of account redesign, testing, integration enablement support, oversee supplier enablement, and best practices • Utilize a broad array of technical experience encompassing the full Coupa suite –Procurement, Payables, Expenses and Asset Management • Mentoring team members on career development, technical, and soft skills • Contribute beyond client delivery, engaging in various activities such as recruiting, shadowing opportunities, marketing, business development, practice development, and operational improvement initiatives • Implement performance improvement and cost-reduction initiatives to drive operational efficiencies • Lead and facilitate key change management workstream activities including change management discovery workshops with key stakeholders, identification of change impacts, development and execution of change management strategies • Develop communications and training materials, includes delivery of instructor-led trainings • Define success metrics and monitor user readiness • Plan and lead advisory services offerings that augment Coupa project methodology including implementation readiness, testing management, health check and target operating model • Contribute to advisory practice methodologies, tools and resource development efforts • Prioritize client’s interest and proactively listen to ensure that work exceeds their expectations • Communicate effectively with clients to convey project updates and recommendations • Actively foster internal relationships, share knowledge, and mentor other consultants to grow our practice

🎯 Requirements

• 5+ years of experience supporting Change Management for Coupa customers • 5+ years of experience in consulting and/or relevant industry experience with functional/technical proficiency with implementation of at least one module within a financial system solution (i.e. Coupa, SAP, NetSuite, Ariba, etc.) • Background in Finance, Accounting, Procurement, Sourcing, and/or Supply Chain Management • Experience in designing and facilitating setup and configuration of one or more Coupa modules • Experience with business process re-engineering, analysis and project management, accounting/business workflow, end-to-end solution design, and technical specification documentation using tools like Microsoft Visio and PowerPoint • Ability to work with data to meet export/import requirements, demonstrating proficiency in data formatting and manipulation • Ability to articulate and create design documentation for functional areas within sourcing, new vendors, procurement, AP, contracting and others • Experience mentoring junior team members and helping project teams resolve complex and multi-faceted issues • Bachelor’s degree in Information Systems, Information Technology, Supply Chain, Finance, Accounting, or similar discipline • Coupa certification a plus • Willingness to travel domestically 50% -75%. *Travel varies based on client preferences*

🏖️ Benefits

• The CrossCountry total rewards package includes comprehensive healthcare options, including medical, dental, and vision coverage; flexible spending accounts; and a 401(k) with company matching. Additionally, employees can take advantage of generous parental and maternity leave policies, technology stipends, and wellness reimbursement programs, all designed to support both professional growth and personal well-being. For detailed information about benefits at CrossCountry, please visit our dedicated benefits site: https://www.crosscountry-consulting.com/careers/benefits/.