
5001 - 10000 employees
Founded 2011
🔒 Cybersecurity
☁️ SaaS
🤖 Artificial Intelligence
Cybersecurity • SaaS • Artificial Intelligence
CrowdStrike is a cybersecurity company that provides cloud-based security services to stop breaches. It is recognized as a leader in endpoint protection, identity and cloud security, and managed detection and response. CrowdStrike's platform, Falcon, integrates artificial intelligence to offer real-time visibility, detection, and protection against sophisticated cyber threats. The company is lauded for its effectiveness in securing networks and data, making it a trusted partner for businesses worldwide.
🕒 July 9
🇺🇸 United States – Remote
💵 $85k - $120k / year
⏰ Full Time
🟢 Junior
🟡 Mid-level
👮♂️ Cybersecurity / Security Engineer
🦅 H1B Visa Sponsor
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5001 - 10000 employees
Founded 2011
🔒 Cybersecurity
☁️ SaaS
🤖 Artificial Intelligence
Cybersecurity • SaaS • Artificial Intelligence
CrowdStrike is a cybersecurity company that provides cloud-based security services to stop breaches. It is recognized as a leader in endpoint protection, identity and cloud security, and managed detection and response. CrowdStrike's platform, Falcon, integrates artificial intelligence to offer real-time visibility, detection, and protection against sophisticated cyber threats. The company is lauded for its effectiveness in securing networks and data, making it a trusted partner for businesses worldwide.
• Assess customer’s Falcon environment and ensure alignment with Falcon Complete standards. • Provide Falcon Complete customers with recommendations that align to improved security. • Create and recommend remediation for components of CrowdStrike products that may lead to improved security posture. • Contact customers directly upon identification of misalignment with Falcon Complete standards. • Document, update, and resolve all customer related issues in accordance with established procedures and SLAs. • Develop and provide customers with service reports and stats as requested. • Partner with internal teams to ensure customer satisfaction. • Liaise with support team to help troubleshoot and coordinate efforts to resolve technical issues.
• 2+ years in Cybersecurity focused role. • Customer empathy and ability to guide customers towards desired outcome. • Excellent customer-facing communication skills including verbal and written. • Partner with CrowdStrike teams to troubleshoot and resolve customer issues. • Adept in Windows, Linux, and MAC operating systems. • Experience or demonstrated knowledge of threat detection and incident response. • Bachelor's degree in Technology and/or Cybersecurity or relevant experience. • Cybersecurity certifications from reputable organizations such as SANS, ISC2 or equivalent. • Proven experience utilizing AI technologies to enhance decision-making, streamline workflows and processes, improve efficiency and drive business outcomes.
• Market leader in compensation and equity awards • Comprehensive physical and mental wellness programs • Competitive vacation and holidays for recharge • Paid parental and adoption leaves • Professional development opportunities for all employees regardless of level or role • Employee Networks, geographic neighborhood groups, and volunteer opportunities to build connections • Vibrant office culture with world class amenities • Great Place to Work Certified™ across the globe
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