Account Manager – PBM Division

🕒 April 10

🔔 Pennsylvania – Remote

🔔 Pennsylvania – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

💰 Account Manager

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Crumdale Specialty

WebsiteLinkedInAll Job Openings

51 - 200 employees

Founded 2014

⚕️ Healthcare Insurance

💸 Finance

Healthcare Insurance • Finance • Insurance

Crumdale Specialty is a diversified insurance firm providing custom, self-funded healthcare solutions to a bespoke set of brokers, consultants, and agents nationwide. Ranked on the Inc. 5000 Fastest Growing Companies and Best Workplaces, we leverage industry expertise, superior talent, data analytics, and a disruptive mindset to manufacture, underwrite, and administer agile, transparent, and cost-saving solutions. We optimize the fragmented health benefits supply chain to reduce health benefit costs and create better outcomes for employers and employees, offering integrated health plans, stop loss group captives, and pharmaceutical benefit solutions.

📋 Description

• Handle day-to-day relationships with clients • Troubleshoot and respond to different types of requests • Work with multiple partners to find client solutions • Handle communications, project management, reporting, analyzing trends, solving member issues • Address emergent needs for clients

🎯 Requirements

• Client customer service experience with ability to build trust and establish meaningful relationships • Ability to work with cross-functional teams • Individual should possess strong project management skills • Must be able to handle multiple tasks and work in a fast-paced environment • High level of accuracy and attention to detail and ability to manage to strict deadlines • Self-starter who can thrive in a high-growth, entrepreneurial startup environment • Deep-rooted knowledge of the PBM industry and current industry trends • Knowledge of PBM contracts, pricing, clinical/financial programs and trend management • Strong verbal and written communication skills including presentation skills within a client relationship management setting with internal and external parties • Fundamental knowledge of pharmacy, market trends and competitive landscape, with an ability to assess and consider these factors when developing solutions • Solid understanding of health and welfare benefits claims processing and claims payment administration • Exceptional interpersonal and communication skills, comfortable and poised in any setting from small face-to-face meetings to large conference-like presentations • Effectively build trust and establish meaningful relationships within clients, vendors and internal departments • Solid financial acumen, with an understanding of marketplace economics • Collaborate with C-suite & internal and external partners (e.g. brokers, TPAs, Employers, PBMs, partners and Crumdale) • Independent critical thinker with strong analytical, reasoning and problem-solving skills • Ability to work independently and in a collaborative group setting • Solid organizational skills and must be able to adhere to strict deadlines • Must be able to demonstrate integrity and a commitment to values • Proficient with MS Office suite • Working knowledge of Salesforce, Microsoft Teams, OneDrive and Citrix SharePoint

🏖️ Benefits

• Medical • Telemedicine • Dental • Vision • Life, AD&D, Disability • 401(k) • Flexible Time-off