Franchise Business Partner

🕒 2 days ago

🇺🇸 United States – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

🪙 Affiliate Manager

🦅 H1B Visa Sponsor

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👻 Ghost score 12%

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Logo of Crunch Fitness

Crunch Fitness

1001 - 5000 employees

Founded 1989

🏥 Healthcare

🏨 Hospitality

💼 Consulting

Healthcare • Hospitality • Consulting

Crunch Fitness is a health club chain that leads the industry in fusing fitness and entertainment. Since opening in 1989, Crunch has aimed to make working out enjoyable, renowned for its unique group fitness classes and programming tailored for a diverse member base. Crunch is more than just a gym; it's a vibrant fitness community catering to people with different goals and diverse exercise routines.

📋 Description

• Partner with franchisees, including master franchisees in Canada and Mexico, to implement operational best practices and ensure consistent performance • Support new gym openings and presales across supported markets • Drive membership growth, optimize Personal Training revenue, and enhance Group Fitness programs • Monitor sales trends and create action plans for underperforming gyms • Train and develop franchise team members • Monitor member satisfaction metrics and address gaps • Lead annual business reviews and quarterly check-ins • Implement corporate programs and initiatives at franchise locations, adapting rollouts for master franchisee markets • Provide strategic guidance and proactive support to franchisees across domestic and international markets • Build and maintain relationships with franchisees and master franchisee leadership teams • Advocate for franchisee success and optimize business outcomes • Mentor franchise teams and develop local leadership capabilities • Promote accountability, inclusivity, continuous improvement, and high performance • Ensure consistency of Crunch's values, mission, member experience, and brand standards across supported countries • Foster community engagement and enhance Crunch's reputation and customer loyalty in local markets

🎯 Requirements

• Bachelor's degree in Business, Operations, or a related field • MBA preferred • 5+ years of experience in franchise operations or multi-unit business management, preferably in fitness or a related industry • Experience working with master franchisees or in international/multi-country franchise operations preferred • Proven track record in driving operational success and building strong partnerships • Exceptional communication and relationship-building skills • Cultural fluency to work effectively across the U.S., Canadian, and Mexican markets • Spanish and/or French language proficiency a plus • Ability to analyze data and develop actionable insights to improve performance • Willingness and ability to travel regionally and internationally; 50%+ travel required • Valid passport required • Strong organizational and time management skills • Ability to prioritize competing demands across multiple markets and time zones • Authorization to work in the US

🏖️ Benefits

• Professional development and advancement opportunities • Competitive Compensation Plan • Health Benefits for Full-time Employees • Complimentary Crunch Gym Membership • Discounts on Services, Products and More!

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