Service Initiative Manager

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October 16

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Perseus Group, Constellation Software

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B2B • SaaS

Perseus Group is a part of Constellation Software Inc. , focused on investing in and building enduring software businesses. With operations in over 100 vertical markets and a family of more than 800 companies, Perseus Group specializes in acquiring B2B software companies that provide mission-critical solutions for niche markets. Their approach involves offering permanent capital, fostering a culture of excellence, and ensuring recurring revenue through SaaS or maintenance models. The group emphasizes continuous improvement, empowered leadership, and integrity in all operations.

10,000+ employees

Founded 1997

🤝 B2B

☁️ SaaS

📋 Description

• Partner with Product and Engineering teams to guide the modernization and re-platforming of the service solution • Ensure enhancements align with long-term business strategy and real-world service workflows • Deeply understand dealership operations to identify unmet needs and opportunities for increased adoption • Reassess the product’s value proposition and refine packaging, positioning, and messaging as needed • Collaborate with Sales and Marketing to ensure go-to-market efforts effectively highlight product strengths and drive growth • Identify practical, high-impact opportunities to embed AI into service workflows (e.g., scheduling, diagnostics, summarization) • Drive alignment across Product, Development, Sales, Support, and Customer Success teams to execute against shared goals • Engage directly with dealerships to capture insights, validate enhancements, and build strong customer relationships

🎯 Requirements

• Familiarity with field service operations, dealership workflows, or B2B service management tools • Demonstrated ability to lead complex, cross-functional initiatives from concept through execution • Proven success working directly with customers or end users to shape product direction and improve adoption • 5+ years of experience in product management, initiative leadership, or strategic program roles within software or technology companies • Experience with software modernization or re-platforming efforts • Exposure to AI technologies and their application in business workflows (e.g., intelligent automation, summarization, diagnostics) • Background in SaaS, enterprise software, or vertical market software is a plus

🏖️ Benefits

• Full time employees will also be eligible for enrollment in a wide range of choices of benefits, including medical, dental, vision, basic life insurance, short/long term disability, 401(k) participation (with company match). • The Company provides a minimum of 10 days of vacation for new employees, sick time based on state requirements, 8 Company-paid holidays and 2 personal holidays per year.