Director, Partner Success

🔥 12 hours ago

🇺🇸 United States – Remote

⏰ Full Time

🔴 Lead

🏆 Customer Success

👻 Ghost score 20%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

Apply Now

Find Similar Remote Jobs

Set Up Email Alert For New Jobs

📊 Check your resume score for this job

Improve your chances of getting an interview by checking your resume score before you apply.

Upload Resume

Curana Health

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

🏥 Healthcare

🤝 B2B

⚕️ Healthcare Insurance

Healthcare • B2B • Healthcare Insurance

Curana Health is a healthcare provider focused on senior primary care and on-site clinical services in skilled nursing and senior living communities. The company partners with operators, payors, and Medicare Advantage plans to implement value-based care models, offering physician-led care teams, medical director services, care coordination (including RPM and APCM), behavioral health, and palliative care. Curana emphasizes reducing hospital readmissions, falls, and polypharmacy while improving resident satisfaction through integrated, community-based care supported by technology and payor partnerships.

📋 Description

• Serve as the primary strategic advisor and relationship owner for assigned senior living operator partners. • Build trusted relationships with executive stakeholders and represent Curana Health professionally. • Lead executive business reviews, strategic planning discussions, and partner performance conversations. • Identify opportunities to expand partnerships, improve performance, support retention, and advance long-term growth. • Guide discussions around service expansion, partnership optimization, value-based care opportunities, and future-state growth. • Translate partner and market insights into actionable business strategies and cross-functional initiatives. • Analyze operational, clinical, financial, and partnership performance data to identify trends, risks, opportunities, and improvement areas. • Develop executive-ready presentations, dashboards, business cases, and recommendations. • Lead Quarterly Business Reviews and other high-impact presentations for partner executives. • Coordinate clinical operations, business development, analytics, product, marketing, and other internal stakeholders. • Drive alignment, navigate partner issues, remove barriers, and manage escalations. • Create clarity, structure, and momentum as priorities shift between partner strategy and operational execution. • Apply structured analytical approaches to ambiguous business challenges. • Synthesize quantitative data, qualitative insights, and stakeholder feedback into practical recommendations and action plans. • Balance strategic thinking with hands-on execution and measurable outcomes.

🎯 Requirements

• Bachelor's degree required. • 7+ years of experience in partner success, client success, customer success, strategic accounts, account management, strategic partnerships, consulting, strategic operations, business development, growth strategy, healthcare operations, or a related field. • Experience building and maintaining executive-level relationships with external clients, partners, customers, or stakeholders. • Proven ability to influence complex stakeholder groups, drive alignment across cross-functional teams, and achieve results through collaboration and relationship management. • Strong analytical, quantitative, and problem-solving skills. • Ability to independently build analyses, presentations, business cases, dashboards, and executive-level recommendations. • Experience developing executive-level presentations, Quarterly Business Reviews (QBRs), business cases, and strategic recommendations using complex operational, financial, clinical, or partnership data. • Strong PowerPoint and Excel skills, with the ability to translate data into clear insights and action plans. • Excellent written, verbal, and presentation skills. • Comfort operating in ambiguous, fast paced, and evolving business environments. • Ability to balance strategic thinking with hands-on execution. • Willingness and ability to travel periodically, approximately 1 to 2 times per quarter or as business needs require. • MBA or other advanced degree strongly preferred. • Management consulting, strategy consulting, healthcare consulting, or corporate strategy experience strongly preferred. • Experience in healthcare, senior living, post-acute care, provider services, population health, primary care, behavioral health, value-based care, Medicare Advantage, healthcare partnerships, healthcare technology, or adjacent healthcare services. • Experience helping build, scale, or transform a business function, partnership program, operating model, process, or customer-facing capability in a high-growth organization. • Experience managing enterprise-level partnerships, strategic accounts, or complex multi-site healthcare operator relationships. • Demonstrated success growing strategic accounts, expanding partner relationships, improving retention, or driving measurable business outcomes. • Vendor-side experience may be considered when paired with strong strategic thinking, analytical capability, executive presence, and relationship ownership. • People leadership or mentoring experience, or interest in growing into people management.

🏖️ Benefits

• Equal Employment Opportunity commitment and diversity policy • Periodic travel opportunities (approximately 1 to 2 times per quarter, as business needs require)