Operations Supervisor – Billing HB, PB

🕒 6 days ago

🌵 Arizona, California, +18 more states – Remote

🌵 Arizona – Remote 🏄 California – Remote ⛰️ Colorado – Remote 🐊 Florida – Remote 🌽 Illinois – Remote 🌾 Iowa – Remote 🦬 Montana – Remote 🌾 Nebraska – Remote 🎰 Nevada – Remote 🏖️ New Jersey – Remote 🌲 North Carolina – Remote 🌪️ Oklahoma – Remote 🏰 Missouri – Remote 🔔 Pennsylvania – Remote 🗿 South Dakota – Remote 🎸 Tennessee – Remote 🤠 Texas – Remote ⚔️ Virginia – Remote ☕ Washington – Remote 🧀 Wisconsin – Remote

💵 $55k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

⚙️ Operations

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Currance

WebsiteLinkedInAll Job Openings

201 - 500 employees

Founded 2020

🤝 B2B

🏢 Enterprise

B2B • Enterprise

Currance is a healthcare-focused revenue cycle management company that partners with hospitals, health systems, and physician groups to streamline billing, collections, and administrative workflows. They provide customizable, technology-enabled and hybrid solutions—insurance resolution, insurance management, and outsourced business office services—to accelerate cash collections, reduce accounts receivable days, and improve yield. Currance operates as a B2B service provider delivering consultative, performance-driven revenue cycle improvements across large and community healthcare organizations.

📋 Description

• Supervise the daily operations of a non-exempt hospital billing staff • Oversee the development, implementation, and achievement of operational goals for clients and the company • Ensure adherence to client policies and procedures and perform all assigned job-related duties • Facilitate interviewing of potential billing candidates and provide pre-hire feedback • Ensure team member compliance with HIPAA, State and Federal laws and guidelines • Ensure team members comply with productivity standards while maintaining quality levels • Review quality audits weekly and provide coaching for improvement • Review team member performance daily and provide coaching if not meeting key metrics • Escalate employee deficiencies to leadership if coaching attempts have failed • Report and discuss team member and team progress with leadership • Perform disciplinary counseling and implement Employee Success Plans as needed • Promote teamwork, collaboration, and a positive work environment • Responsible for team member payroll accuracy and approval • Complete performance evaluations of staff • Continuous training, mentoring, and development of team members • Responsible for researching, analyzing, and reviewing claim errors and rejections for trends and improvements • Stay current with payer updates and process changes to ensure accurate claims resolution • Ensure adjustments are accurate, timely, and compliant with client policies and procedures • Identify payer-specific issues and communicate to team and leadership • Research problem accounts as needed • Lead and contribute to daily shift briefings • Escalate client issues (including IPO issues) to leadership if not resolved internally • Responsible for training all new hires on client and company workflows • Collaborate with leadership to develop policies, procedures, and job aids • Participate in client, payer, and internal meetings as requested • Complete all assigned projects in a timely manner • Possible limited travel • Perform other duties as required

🎯 Requirements

• High School diploma or equivalent • Minimum 3 years of supervisory experience, with at least 1 year in a healthcare provider or outsourcing environment • Experience working with health insurance companies to secure payment, billing hospital (UB04) claims, and filing appeals • Minimum 5 years of experience in medical billing or follow-up • Knowledge of healthcare revenue cycle, including CMS rules and HIPAA • Knowledge of ICD-10, CPT/HCPCS coding • Experience with GoToMeeting/Zoom and Microsoft Office Suite