Implementation Manager

Job not on LinkedIn

October 7

🏄 California – Remote

Although this job is listed in California, this company may be open to hiring remote in other states.

💵 $100k - $140k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

🛠️ Implementation Specialist

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Curri

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Transport • SaaS • Logistics

Curri is a unified logistics platform that offers comprehensive delivery services, including same-day, rush, or scheduled middle and final-mile delivery through Curri Hotshots, and recurring dedicated truck and driver service through Curri Dedicated. Curri Freight provides freight services for businesses with commercial trucking needs. The platform also includes advanced carrier management and route planning software, integrating with systems through the Curri API to streamline booking and delivery processes. With a nationwide fleet and a full spectrum of vehicle types, Curri caters to industries such as building materials, HVAC, electrical, plumbing, and home improvement. The platform boasts real-time visibility, route optimization, and collaborative logistics, driving efficiency and sales growth while minimizing risks and costs for businesses.

51 - 200 employees

🚗 Transport

☁️ SaaS

📋 Description

• Lead the entire implementation process for Curri Platform products, from planning and onboarding to configuration, training, and delivery. • Close deals by supporting technical discovery and demos of the platform. • Partner closely with customers to understand their objectives, systems, and workflows, designing optimized, future-state workflows using Curri’s software. • Act as a subject matter expert in our product and the logistics industry, ensuring customers fully maximize our platform’s potential. • Conduct on-site user training sessions, ensuring seamless adoption of the software and tools. • Collaborate with Engineering, Product Management, and Sales teams to ensure smooth and efficient implementations. • Create and maintain technical documentation to support both internal teams and clients. • Juggle multiple projects, meet deadlines, and ensure client satisfaction by measuring key success metrics like “time to value” and customer feedback. • Drive customer success and own business outcomes through expert deployment of Curri's product suite.

🎯 Requirements

• 3+ years of experience in SaaS implementation, consulting, or customer success roles. Bonus if you have experience in the construction, delivery, or transportation industries. • A proven track record of successfully managing multiple projects and implementing enterprise software solutions in logistics-related sectors. • Ability to think strategically about process improvements while being hands-on in solving day-to-day challenges. • Strong project management skills, from gathering functional requirements to defining timelines. • Excellent communication skills—you’ll interact with executives at Fortune 500 companies and day-to-day operations managers alike. • Adaptability and willingness to learn new technologies in a fast-paced environment. • Critical thinking/first-principles approach to solving complicated problems.

🏖️ Benefits

• Competitive salary, along with health, dental, vision, 401K, and equity compensation. • A chance to make an immediate, meaningful impact at a fast-growing start-up. • Significant responsibility from Day 1, with opportunities to shape our go-to-market strategy and directly contribute to company success. • Work in a remote environment with a flexible schedule. We don’t micromanage and want to help you do great work. • There is no work/life—there is only life, and we want your time at Curri to be life-giving and foster the best version of you. We care about family and your personal development and don't expect you to always be engaged with work.