Manager, Special Investigations Unit

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🕒 4 days ago

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Logo of CVS Health

CVS Health

10,000+ employees

Founded 1963

🏥 Healthcare

⚕️ Healthcare Insurance

🛒 Retail

Healthcare • Healthcare Insurance • Retail

CVS Health is a leading American healthcare company dedicated to improving health access and affordability. The company focuses on a comprehensive approach that includes health services, health insurance, and pharmacy benefits management. Through its subsidiaries, such as Aetna and CVS Caremark, CVS Health offers a range of services that facilitate wellness, condition management, and affordable prescription drug coverage. CVS Health operates neighborhood pharmacies, provides mail-order pharmacy services, and manages specialty medication programs, aiming to make healthcare convenient and accessible for everyone. Driven by a mission to connect people with essential care services, CVS Health is committed to fostering healthier communities and supporting the wellbeing of all individuals.

📋 Description

• Leading investigative work related to potential fraud, waste, and abuse across health care claims, provider activity, and related operational and/or compliance concerns • Managing day-to-day investigative workflows • Supporting the development of staff • Ensuring investigations are conducted thoroughly, consistently, and in alignment with organizational standards and regulatory expectations • Translating investigative priorities into clear team direction • Monitoring case progress • Identifying risks • Elevating significant findings to leadership and stakeholders as appropriate

🎯 Requirements

• Minimum of two years of experience in health care fraud, waste, and abuse investigations, special investigations, compliance, audit, or a related field • Minimum of 5 years of investigative work experience • Experience leading or coordinating investigative teams, workflows, and complex case activity • Strong analytical, problem-solving, and decision-making skills • Strong written and verbal communication skills, including the ability to summarize complex findings clearly • Ability to manage sensitive information with professionalism and discretion • Experience working across cross-functional teams in a regulated environment • Knowledge of investigative practices, documentation standards, and risk-based decision-making • CFE, AHFI, or CPC certification (preferred) • Experience with Medicaid investigations and regulatory requirements (preferred) • Advanced analytical skills (preferred) • Ability to apply critical thinking and sound judgment to complex issues (preferred) • Strong ability to think innovatively and develop solutions to improve efficiency, quality, and team performance (preferred)

🏖️ Benefits

• medical, dental, and vision coverage • paid time off • retirement savings options • wellness programs • other resources

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