Senior Manager – Clinical Informatics

Job not on LinkedIn

November 14

🥔 Idaho – Remote

Although this job is listed in Idaho, this company may be open to hiring remote in other states.

🍂 Massachusetts – Remote

Although this job is listed in Massachusetts, this company may be open to hiring remote in other states.

+1 more states

🥔 Idaho – Remote 🍂 Massachusetts – Remote 🍁 Vermont – Remote

💵 $67.9k - $199.1k / year

⏰ Full Time

🟠 Senior

👔 Manager

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CVS Health

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Healthcare Insurance • Retail • Wellness

CVS Health is a leading American healthcare company dedicated to improving health access and affordability. The company focuses on a comprehensive approach that includes health services, health insurance, and pharmacy benefits management. Through its subsidiaries, such as Aetna and CVS Caremark, CVS Health offers a range of services that facilitate wellness, condition management, and affordable prescription drug coverage. CVS Health operates neighborhood pharmacies, provides mail-order pharmacy services, and manages specialty medication programs, aiming to make healthcare convenient and accessible for everyone. Driven by a mission to connect people with essential care services, CVS Health is committed to fostering healthier communities and supporting the wellbeing of all individuals.

10,000+ employees

Founded 1963

⚕️ Healthcare Insurance

🛒 Retail

🧘 Wellness

📋 Description

• Coordinate and oversee clinical informatics initiatives across population health, ambulatory, quality, and safety. • Establish clear processes to ensure follow-up, documentation, and coordination of informatics initiatives to maintain a high-functioning, efficient informatics team. • Collaborate with business and clinical stakeholders to identify opportunities for process redesign, translating operational needs into actionable technical requirements, and guiding clinical and IT teams toward scalable, value-driven solutions. • Support workflow and build design decisions within Epic and related systems, as appropriate • Conduct initial clinical validation of Epic build and reporting to confirm accuracy, logic, and alignment with clinical intent, as appropriate • Work with Epic analysts and project managers to coordinate deliverables, track progress, and ensure timely implementation of products. • Partner with analysts and communications teams to develop tip sheets, user guides, and other educational materials that promote adoption and effective use of digital tools. • Partner with SMD and analysts to develop Epic dashboards and other reporting tools to measure clinical outcomes and drive continuous improvement. • Apply a positive, pragmatic, and solution-oriented approach to remove barriers, resolve issues, and sustain progress within a complex healthcare environment. • Use data-driven insights to evaluate workflows, identify improvement opportunities, and design digital solutions to move the organization forward. • Lead and moderate effective interdisciplinary meetings with clear agendas, follow-ups, and accountability. • Prepare presentations for front-line care teams to scale optimal use of digital tools, as well as executive-level presentations to demonstrate key decision points and impact.

🎯 Requirements

• Clinical background preferred • Prior healthcare experience required • Experience in informatics required, Epic experience preferred • Strong organizational, facilitation, and communication skills; ability to coordinate across multiple stakeholder groups • Experience working in primary care or population health models required • Ability to apply a data-driven approach to evaluate workflows, quantify outcomes and support evidence-based decision making across informatics initiatives • Minimum of 7 years of related experience is required. • Knowledge of ambulatory and population health workflows • Experience working on large projects • Strong knowledge of clinical applications and understanding of the healthcare IT industry • Analytical, problem resolution and interpersonal skills • Ability to bridge communication among technical and nontechnical project staff and customers.

🏖️ Benefits

• Affordable medical plan options • 401(k) plan (including matching company contributions) • Employee stock purchase plan • No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs • Confidential counseling and financial coaching • Benefit solutions that address the different needs and preferences of our colleagues including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility.