Cyera
Cybersecurity • Enterprise
Cyera is a pioneering company focused on data security for enterprises, particularly in the realm of data discovery and risk management. Their innovative platform is designed to help businesses secure their data by providing critical insights into what data they have, where it's stored, who can access it, and identifying potential risks. Cyera offers a comprehensive suite of services including Data Security Platform Modules, Data Loss Prevention, Identity Access management, and Data Breach Readiness. The company's solutions facilitate compliance, minimize data breach impacts, and support business growth through secure data initiatives. Trusted by enterprises across various industries, Cyera empowers companies with speed and precision to protect their valuable data assets.
201 - 500 employees
đź”’ Cybersecurity
🏢 Enterprise
Senior Customer Success Engineer
February 11
🇬🇧 United Kingdom – Remote
⏰ Full Time
đźź Senior
🧑‍🔧 Technical Customer Success Manager
Cyera
Cybersecurity • Enterprise
Cyera is a pioneering company focused on data security for enterprises, particularly in the realm of data discovery and risk management. Their innovative platform is designed to help businesses secure their data by providing critical insights into what data they have, where it's stored, who can access it, and identifying potential risks. Cyera offers a comprehensive suite of services including Data Security Platform Modules, Data Loss Prevention, Identity Access management, and Data Breach Readiness. The company's solutions facilitate compliance, minimize data breach impacts, and support business growth through secure data initiatives. Trusted by enterprises across various industries, Cyera empowers companies with speed and precision to protect their valuable data assets.
201 - 500 employees
đź”’ Cybersecurity
🏢 Enterprise
đź“‹ Description
• Join a company reinventing data security • Optimize customers' utilization and ROI in Cyera • Travel between 25-50% annually • Serve as the primary technical expert on the Cyera Platform • Establish yourself as a trusted advisor to customers • Drive customer adoption through effective onboarding and training • Gaining a deep understanding of customers' requirements • Proactively ensure customer success by resolving obstacles • Advocate for the customer's voice and feedback • Document and share best practices for continuous improvement • Mentor team members and assist in their development • Conduct Quarterly Business Reviews with customers
🎯 Requirements
• Associates degree or equivalent experience required. • Bachelor’s degree in Computer Science or similar experience a plus • 12 years experience in Strong project management skills. • A self-starter who thrives in an ambiguous, fast-paced environment. • Proven track record of driving revenue growth, ensuring customer satisfaction. • Prior experience collaborating with Development teams. • Proficiency in SQL, scripting languages (e.g., Python). • 3+ years of hands-on experience with data technologies and cloud technologies. • Familiarity with APIs and web services. • Demonstrated expertise in DLP, Data Privacy/Protection. • Prior experience working in a software company in a technical customer-facing role. • A self-motivated, proactive, and innovative team player. • Excellent interpersonal and customer relations skills. • Clear and concise verbal and written communicator. • Proficiency in leading both executive meetings and technical workshops. • Ability to work autonomously, tackling even the most intricate challenges.
🏖️ Benefits
• Ability to work remotely, with office setup reimbursement • Competitive salary • Paid holidays and sick time • Health, vision, and dental insurance
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