Staff Program Manager – Enablement

September 29

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Logo of Databricks

Databricks

Artificial Intelligence • Enterprise • SaaS

Databricks is a data and AI company that provides a unified platform for data engineering, machine learning, and analytics. It focuses on optimizing big data processing and helps organizations leverage Apache Spark to deliver deeper insights and powerful data-driven applications. Databricks also offers robust tools and seamless integration for machine learning operations.

1001 - 5000 employees

Founded 2013

🤖 Artificial Intelligence

🏢 Enterprise

☁️ SaaS

💰 $1.6G Series H on 2021-08

📋 Description

• Increase the number of customer accounts with Databricks trained users by partnering with Sales, Field Engineering, Professional Services and Scaled User Enablement • Drive activation of training by positioning the value of Databricks training and getting buy-in on custom learning plans with free and paid learning offerings • Create enterprise data + AI transformation for customers by developing talent thought leadership for your segment • Work with the Global Training Operations and Delivery Teams to ensure a seamless execution of training plans • Provide recommendations and updates to senior leadership and executives both internally and externally on learning strategies that drive business impact • Serve as voice of the customer to drive change and improvements across the customer learning experience, from Curriculum to Marketing, to Training Delivery, to Operations • Deliver regular internal leadership updates on progress towards accounts with trained users, training bookings and training revenue

🎯 Requirements

• 1+ years of experience in the field of Big Data, AI or Data Science • 5+ years of demonstrated experience in Training, Customer Success, or managing a book of business (or similar field in consulting, industry) • Experience creating and leading programs and partnering with sales and technical teams to deliver customer outcomes including but not limited to trainer users, training revenue and credential goals • Technical enough to understand Databricks training curriculum and certifications; can present foundational onboarding webinars (not expected to conduct deep hands-on training) • Strong with managing ambiguity in an evolving and fast paced environment • Strong stakeholder management, executive presence and interpersonal skills • Translate customer outcomes to learning plans and enablement recommendations • Ideal, not required: Spanish fluency in speaking and writing on a professional level

🏖️ Benefits

• Eligibility for annual performance bonus • Equity (stock) • Comprehensive benefits and perks (region-specific) — see https://www.mybenefitsnow.com/databricks

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