Sales Support

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November 11

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Delegate CX

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B2B • Recruitment • Enterprise

Delegate CX is a company that specializes in helping U. S. businesses scale their teams by providing highly-trained global talent. Through their proprietary 4D process and comprehensive training programs, they streamline the hiring and onboarding processes, making it easier and more cost-effective for companies to grow. Delegate CX emphasizes integrating their outsourced, full-time hires seamlessly into the client company’s teams, providing an additional layer of support for continued business growth.

11 - 50 employees

🤝 B2B

🎯 Recruiter

🏢 Enterprise

📋 Description

• Responsible for providing customers with information on product pricing, features, and availability. • Responsible for creating proposals, quotes, and opportunities. • Responsible for creating presentation formats and compiling data for the preparation of sales presentations. • Responsible for documenting all order-related activities in various systems. • Responsible for sending a follow-up with suppliers on orders. • Ensure up-to-date records of customer interactions, transactions, comments, and complaints. • Responsible for managing a high volume of inbound and outbound emails. • Responsible for providing general day-to-day customer service to clients and vendors. • Ad hoc tasks aligned with those mentioned above

🎯 Requirements

• Bachelor's degree in Marketing, Communications, Business Administration, or any related field • 1-2 years of direct Promotional, Customer Service, or Order Management role • Strong verbal, written, and English communication skills • Ability to work overnight/graveyard shifts in Philippine time or within US operating hours • Proficient in both Microsoft and Google applications • Basic exposure to Adobe Illustrator, Adobe Photoshop, and Canva is ideal • Direct experience in the promotional industry or comparable e-commerce experience is beneficial • Customer orientation and ability to adapt to diverse types of characters • Comfortable with social media marketing • Knowledge of various promotional industry-specific software (i.e., Sage, ESP, CommonSku, Syncore)

🏖️ Benefits

• Industry-leading salary packages • Permanent work-from-home setup • Company equipment provided • Internet stipends upon regularization • HMO Coverage • PTO credits and service incentive leaves • Major spring and winter company live events • Monthly employee appreciation virtual events • Company-provided career skills training courses • A company culture focused on your personal and professional growth