Deluxe
5001 - 10000 employees
Founded 1915
💼 Consulting
📣 Marketing
📦 Logistics
Consulting • Marketing • Logistics
Deluxe is a leading financial services technology company that specializes in payment processing and data solutions. With over 100 years of experience, it connects small businesses, financial institutions, and major brands through a comprehensive suite of payment methods and financial services. Deluxe processes over $3 trillion in payment volume annually, offering tools for receivables, payables, and marketing, aimed at helping businesses grow and manage their finances efficiently.
Customer Service Representative
🕒 3 days ago
🌲 North Carolina, Minnesota, +2 more states – Remote
💵 $16 / hour
⏰ Full Time
🟢 Junior
💝 Customer Support
🚫👨🎓 No degree required
🦅 H1B Visa Sponsor
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Deluxe
5001 - 10000 employees
Founded 1915
💼 Consulting
📣 Marketing
📦 Logistics
Consulting • Marketing • Logistics
Deluxe is a leading financial services technology company that specializes in payment processing and data solutions. With over 100 years of experience, it connects small businesses, financial institutions, and major brands through a comprehensive suite of payment methods and financial services. Deluxe processes over $3 trillion in payment volume annually, offering tools for receivables, payables, and marketing, aimed at helping businesses grow and manage their finances efficiently.
📋 Description
• Handle inbound customer service calls • Provide timely, effective and professional responses to a variety of customer inquiries • Identify the customer's needs, suggest products and services • Maintain and modify customer records, utilizing various databases to verify and retrieve data while responding to order inquiries • Resolve product or service problems by selecting the appropriate action to expedite the immediate resolution while delivering optimal customer experience
🎯 Requirements
• Basic knowledge of computers • HS/GED and 1 year of Customer service • Must be 18 years of age or older
🏖️ Benefits
• Healthcare (Medical, Dental, Vision) • Paid Time Off, Volunteer Time Off, and Holidays • Employer-Matched Retirement Plan • Employee Stock Purchase Plan • Short-Term and Long-Term Disability • Infertility Treatment, Adoption and Surrogacy Assistance • Tuition Reimbursement
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