Desjardins
10,000+ employees
Founded 1900
🏦 Banking
🛡️ Insurance
💸 Finance
Banking • Insurance • Finance
Desjardins is a leading financial cooperative in North America, offering a wide range of financial and insurance services across Canada. Its services include personal and business banking accounts, credit cards, mortgages, loans, savings and investments, as well as auto and home insurance, among others. Desjardins is known for its focus on responsible investment and supporting local economies. It provides members with the opportunity to participate in decision-making processes and emphasizes commitment to the community and youth development.
Public Affairs Advisor, Public Relations
Job not on LinkedIn
🔥 53 minutes ago
🗣️🇫🇷 French Required
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Desjardins
10,000+ employees
Founded 1900
🏦 Banking
🛡️ Insurance
💸 Finance
Banking • Insurance • Finance
Desjardins is a leading financial cooperative in North America, offering a wide range of financial and insurance services across Canada. Its services include personal and business banking accounts, credit cards, mortgages, loans, savings and investments, as well as auto and home insurance, among others. Desjardins is known for its focus on responsible investment and supporting local economies. It provides members with the opportunity to participate in decision-making processes and emphasizes commitment to the community and youth development.
📋 Description
• Maintain the organization’s image and promote policies and programs for external audiences through public relations, media relations, lobbying and institutional affairs • Handle complaints to improve strained relationships with members/clients and protect the organization’s reputation and brand image • Advise and assist clients and partners as part of complaint resolution interventions • Support more experienced professionals and help institute tools for the line of work • Help develop recommendations, solutions and action plans based on organizational objectives and priorities • Conduct research and preliminary analysis and develop initial outlines of tools and processes • Handle information requests and complaints from members, clients and organizational sectors according to complaint handling policies and processes • Diagnose issues, challenges and needs to determine target outcomes • Help develop and implement objectives, solutions, policies, programs and action plans • Analyze data and issues, assist with studies, develop recommendations and prepare reports
🎯 Requirements
• Bachelor's degree in a related field • A minimum of one year of relevant experience • Other combinations of qualifications and relevant experience may be considered • Knowledge of French is required • Advanced proficiency of English • Ability to handle public affairs, public relations, media relations, lobbying and institutional affairs • Analytical skills and extensive knowledge of the line of business • Interpersonal savvy and ability to interact with stakeholders across fields
🏖️ Benefits
• Competitive salary and annual bonus • 4 weeks of flexible vacation starting in the first year • Defined benefit pension plan that provides predictable, stable income throughout retirement • Group insurance including telemedicine • Reimbursement of health and wellness expenses and telework equipment
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