Customer Marketing Manager, German speaking

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November 7

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deskbird

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SaaS • Enterprise • Productivity

deskbird is a technology company that provides a comprehensive office management solution to facilitate hybrid work environments. Offering features such as desk booking, room booking, week planning, and attendance management, deskbird integrates with popular platforms like MS Teams, Slack, Outlook, and Google Calendar to ensure seamless scheduling and resource management. The platform is tailored to enhance employee engagement, optimize office space utilization, and reduce operational costs. Its user-friendly interface provides detailed analytics for office utilization, helping businesses adjust their strategies efficiently. Made with European data compliance standards in mind, deskbird is ISO27001 and GDPR certified, ensuring secure data handling for enterprises.

51 - 200 employees

☁️ SaaS

🏢 Enterprise

⚡ Productivity

📋 Description

• Shape and execute our customer communication strategy across all channels from product newsletters and in-app messages to videos and campaigns. • Own the planning, creation, and performance of all customer communications, using data to continually improve reach and engagement. • Manage communication cadences and campaigns in HubSpot and Jimo, ensuring every touchpoint feels personal and on-brand. • Partner with Product Marketing, CX, and other teams to translate insights and launches into clear, valuable customer stories. • Drive automation and A/B testing to scale customer communications and optimise performance. • Build advocacy by turning happy customers into reviews, case studies, and success stories.

🎯 Requirements

• At least 2 years of experience in B2B customer communication or content management, ideally within the SaaS sector. • Hands-on experience with customer communication platforms such as Jimo, Customer.io, Braze, or similar tools. • Proven skills in copywriting, storytelling, and content creation with a strong eye for tone and clarity. • Excellent project management abilities, with a track record of managing multiple priorities and meeting deadlines. • A data-driven mindset, able to analyse results, segment audiences effectively, and optimise communication strategies through testing and iteration. • Experience in automating customer communication processes to improve efficiency and scalability. • Near to native-level fluency in German, accompanied by excellent proficiency in English.

🏖️ Benefits

• Accelerate your career growth: Join Europe’s leading workplace management software company and unlock rapid professional development. • Company-wide summit: Connect with the entire team at our annual summit, held in dynamic locations across Europe. • “Bursts”: Collaborate with your team face-to-face through our in-person meeting support. • Home office equipment: As a remote-first company, we support your home office setup with financial assistance to ensure you have everything you need. • Co-working budget: Work from modern co-working spaces near you with our co-working budget. • Learning and development: Invest in your future with a yearly development budget for coaching, certifications, and conferences. • Cutting-edge technologies & autonomy: Enjoy high levels of autonomy, access to the latest tech, and a dynamic international work environment.