Senior Business/System Analyst

3 days ago

Apply Now

Receive Emails with Similar Jobs

Dev.Pro

WebsiteLinkedInAll Job Openings

B2B • Fintech • SaaS

Dev. Pro is a software development partner that supports technology companies with custom outsourced software development services. With over 13 years of experience, a team of more than 900 experts, and operations in over 50 countries, Dev. Pro provides a comprehensive range of services including cloud development, DevOps, software testing and QA, system integration, and application security. The company caters to a wide array of industries such as digital commerce, fintech, hospitality, and healthcare by delivering tailored software development experiences. Dev. Pro emphasizes quality, innovation, and a transparent collaboration process to accelerate growth for ambitious startups and Fortune 500 enterprises alike, ensuring successful outcomes through a well-balanced and efficient team approach.

501 - 1000 employees

Founded 2011

🤝 B2B

💳 Fintech

☁️ SaaS

📋 Description

• Gather, analyze, and document requirements; support user story creation and backlog prioritization • Apply LEAN techniques to optimize business process design • Collaborate with engineering and SRE teams to guide system configuration, environment updates, and deployments • Support data conversion by extracting, loading, and validating data • Develop and review test plans, coordinate test environments, and validate results • Assist in 24/7 critical system support through incident analysis and resolution • Coordinate issue resolution with vendors and teams, ensuring clear communication • Create and maintain system documentation and facilitate training • Write and review ad-hoc queries for data analysis and reporting • Support roadmap development and backlog management in collaboration with stakeholders and engineering teams

🎯 Requirements

• 5+ years of relevant experience in a System Analyst role • Strong technical background with hands-on production monitoring experience • Experience analyzing, monitoring, and supporting complex production environments using tools like Splunk and PagerDuty • Excellent soft skills, effective stakeholder management and cross-team collaboration with a proactive, results-driven approach • Hands-on experience in developing roadmaps, managing priorities, writing user stories, refining product backlogs, and coordinating/prioritizing conflicting requirements in a fast-paced, changing environment with a variety of stakeholders • Strong prioritization and backlog management skills with experience using Agile tools (Jira, Confluence) • Ability to interpret dashboard metrics to support data-informed decisions • Demonstrated ability to work with design and engineering to deliver customer-facing features • Release and deployment coordination experience • Ability to read and understand programming languages (.NET, C#, JavaScript, Python) and SQL • Experience with SaaS or cloud software architectures • Understanding of API-first product development approach • Upper-Intermediate English level

🏖️ Benefits

• 30 paid days off per year to use however you like — vacations, holidays, or personal time • 5 paid sick days, up to 60 days of medical leave, and up to 6 paid days off per year for major family events like weddings, funerals, or the birth of a child • Partially covered health insurance after the probation • Wellness bonus for gym memberships, sports nutrition, and similar needs after 6 months • We pay in U.S. dollars and cover all approved overtime • Join English lessons and Dev.Pro University programs • Take part in fun online activities and team-building events