Admission Advisor

🕒 July 30

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Logo of DeVry University

DeVry University

1001 - 5000 employees

📚 Education

👥 B2C

Education • B2C

DeVry University is a private, career-focused university offering online and on-campus undergraduate and graduate degree programs, certificates, and workforce solutions. Its curriculum emphasizes technology, business, and healthcare fields (including programs in cybersecurity, software development, information technology, accounting, healthcare administration, and medical billing & coding), with services for working adults such as employer tuition benefits, military and transfer student support, and career services. DeVry also includes the Keller Graduate School of Management and highlights hands-on, career-centered learning and student support.

📋 Description

• Admissions Advisors engage prospective students through inbound and outbound phone calls and video conferencing to build initial relationships and assess interest. • The role of the Admissions Advisor is to meet daily performance expectations, including call volume, talk time, and applicant progression, while maintaining a high-quality, student-focused outreach experience. • Admissions advisors interview prospective students to determine their motivation for attending college; understand their career goals and the obstacles that might prevent them from starting or continuing their education; help them to overcome those obstacles; and ultimately help them identify the degree-program that best matches their needs. • During the interview advisors present information about the benefits of education and DeVry University, tailoring their message to the student’s needs, motivation, and career goals. • Once prospective students decide to enroll, advisors guide them through the admissions process, responding to questions, linking them to financial aid and academic advisors, gathering the documents necessary to start school, and ensuring students complete admissions testing. • By networking and building relationships with their students, admissions advisors identify and contact other prospective students.

🎯 Requirements

• Bachelor's degree preferred or equivalent relevant experience. • Able to sit and work at a desk and on the computer for extended periods of time. • Must have a quiet, distraction-free work environment without any conflicting responsibilities during your scheduled shift. • Home office must have DSL or Cable Internet that is hardwired into a modem/router via Ethernet (Dial up, Wireless, or Satellite internet service cannot be used). • Have a passion for education and the desire to help prospective students achieve their educational and career goals. • Enjoy listening to, and talking with prospective students over the phone, getting to know them, and creating a meaningful relationship. • Possess the skills needed to craft well-written, compelling messages to our students and fellow colleagues. • Have the desire to work with a team, and toward the team’s goals, while also working independently and being internally motivated. • Must be able to work a flexible schedule including weeknights and Saturdays.

🏖️ Benefits

• N/A

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