Telecom Auditor

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March 28

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Digital Direction

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Telecommunications • Fintech • Healthcare

Digital Direction is a leading provider of tailored telecom management solutions, specializing in telecom expense management, audits, and digital transformation services for businesses since 2002. With a focus on maximizing savings and minimizing hassle, Digital Direction leverages extensive industry expertise to optimize telecom expenses and enhance IT operations for a diverse range of clients, including major corporations in healthcare, finance, and manufacturing. Their proprietary platforms and experienced team ensure accurate billing, cost recovery, and ongoing management of telecommunications services.

11 - 50 employees

Founded 2002

📡 Telecommunications

💳 Fintech

📋 Description

• This position is responsible for supporting the Operations and Sales groups, working with internal staff to complete and present Telecom Audits. • Initiate, Manage and work within our methodologies to Audit, or collaborate with our internal Audit group, all customers telecommunications services. • Assist in maintaining Inventory and initiating tickets within our proprietary Microsoft Dynamics CRM system, including Contract Terms and Rates. • Present audit findings to clients, track and complete action items with carriers. • Review of Daily Responsibilities: Assist the internal Sales and Operations groups, as needed.

🎯 Requirements

• 5+ years working in Telecommunications related field. • Must have excellent customer service skills and interpersonal skills. • Must have working knowledge of PC and applications. • Must have advanced level skills in MS Office; especially in Excel. • Ability to work under pressure and to multi-task • Proactive, self-motivated and determined attitude. • Candidate should have a passion for auditing and attention to detail.