Product & Operations Manager

November 1

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Dispensed Global

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SaaS • Media • B2C

Dispensed Global is a web-based link-in-bio and social media management platform that helps creators, influencers, small businesses and brands consolidate their online presence into a single customizable landing page. The platform offers link shorteners and QR code generation, social scheduling and auto-posting, Instagram auto-replies and automated DMs, AI-powered content and caption generation, analytics and audience insights, and built-in monetization features such as shops, affiliate links, and paid bookings. It integrates with email tools and e-commerce platforms to collect leads, sell digital products, and measure conversion performance.

51 - 200 employees

Founded 2021

☁️ SaaS

📱 Media

👥 B2C

📋 Description

• Own and support UK-specific product experiences, from concept to launch and beyond, with a strong focus on patient and internal stakeholder needs, clinical safety and regulatory compliance. • Adapt global features to suit UK workflows, regulations and user expectations. • Collect and synthesise feedback from UK users to shape the roadmap and inform product strategies and experiments. • Write clear product briefs, define success metrics and guide iterative development in collaboration with clinicians, engineers, designers and legal. • Build dashboards or reports to surface insights, measure performance and identify areas for improvement. • Help shape our product vision and contribute to building a culture of compassionate, patient-centred innovation. • Ensure the platform runs smoothly for UK users by testing new features, managing rollouts and helping triage and resolve platform bugs, post-launch issues. • Identify, test and integrate third-party tools needed for the UK market. • Build or support the development of clinical-facing tools that improve workflows. • Collaborate on AI experiments that streamline support, improve documentation quality, or assist with clinical decision-making. • Provide day-to-day troubleshooting and support across key platforms, including our patient management system, Google Workspace, Slack and Cal.com. • Support UK clinicians and staff with onboarding and training as they adopt new systems and tools. • Act as the first point of contact when IT operational issues arise - for example, triaging support tickets, debugging problems and finding workarounds where needed. • Solve the UK’s operational problems through close cross-functional collaboration, ensuring solutions are practical and work across teams. • Improve or build internal tools and design simple, scalable processes to help the team work more efficiently - for example, supplier onboarding and compliance documentation management. • Ensure systems and processes are audit-ready and meet compliance standards. • Contribute to scaling UK operations by identifying gaps and helping prepare for future growth.

🎯 Requirements

• Experience in product management, ideally in healthtech, telehealth, or regulated industries. • Excellent communication skills - able to align stakeholders and clearly articulate product decisions and outcomes. • Deep empathy for users - especially patients navigating complex or stigmatised treatment journeys. • Strong strategic thinking with the ability to balance long-term vision and short-term delivery. • Proven ability to lead cross-functional teams and ship meaningful products at speed. • Familiarity with healthcare regulators (e.g. CQC, NHS, etc.) and clinical workflows are a plus.

🏖️ Benefits

• Flexible, fully remote working - work from anywhere. • Access to Central London office - a flexible space available to connect with the UK team. • A competitive salary designed to reward your impact. • A supportive and positive work environment • Opportunities to grow and develop your career. • Opportunity to transform lives through alternative medicine.