Remote Customer Service Specialist

Job not on LinkedIn

January 10

🏈 Alabama – Remote

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🐻 Alaska – Remote

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+30 more states

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💵 $12 - $16 / hour

⏳ Contract/Temporary

🟡 Mid-level

🟠 Senior

💝 Customer Support

Apply Now
Logo of Diversity Dynasty LLC

Diversity Dynasty LLC

B2B • B2C • HR Tech

Diversity Dynasty LLC is a company focused on empowering individuals through flexible remote employment opportunities, particularly in customer support roles. They provide personalized guidance and support for both job seekers and businesses looking for top talent. Operating in a virtual environment, Diversity Dynasty emphasizes teamwork, communication, and employee well-being, ensuring that team members feel appreciated and motivated.

11 - 50 employees

Founded 2021

🤝 B2B

👥 B2C

👥 HR Tech

📋 Description

• This is a remote position. • As a Remote Customer Service Specialist at Diversity Dynasty LLC, you will play a crucial role in delivering exceptional customer service to our diverse clientele. • You will be the primary point of contact for customers, addressing inquiries, resolving issues, and ensuring their overall satisfaction. • This position is currently available in the following states Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Indiana, Iowa, Kansas, Kentucky, Louisiana, Maine, Michigan, Mississippi, Missouri, Montana, Nebraska, Nevada, New Hampshire, New Mexico, North Carolina, North Dakota, Ohio, Oklahoma, Rhode Island, South Carolina, South Dakota, Tennessee, Texas, Utah, Virginia, West Virginia, and Wyoming.

🎯 Requirements

• Respond promptly to customer inquiries via email, phone, and chat in a professional and courteous manner. • Provide accurate information about our products, services, and policies. • Assist customers with placing orders, processing returns, and resolving any issues or concerns they may have. • Actively listen to customers to understand their needs and identify opportunities to enhance their experience. • Collaborate with other team members to ensure timely resolution of customer issues and maintain high levels of customer satisfaction. • Keep detailed records of customer interactions and transactions using our CRM system. • Continuously strive to improve processes and procedures to enhance the overall customer experience.

🏖️ Benefits

• Flexibility to work remotely within the United States of America with a reliable internet connection • Opportunity to make a meaningful impact by promoting diversity and inclusion • Supportive and inclusive work culture that values collaboration and continuous learning • Discount Advantages

Apply Now
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