Clinical Coordinator, Physician Health Program – 15 Month Contract

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Doctors of BC

WebsiteLinkedInAll Job Openings

201 - 500 employees

Founded 1900

🤝 Non-profit

📚 Education

⚕️ Healthcare Insurance

Non-profit • Education • Healthcare Insurance

Doctors of BC is a professional non-profit association representing physicians in British Columbia that provides advocacy, negotiated benefits, practice supports, education, and resources to help doctors deliver high-quality patient-centered care. It offers services including pay and contract guidance, billing and audits support, insurance and benefits administration, physician health programs, continuing medical education, digital health policy engagement, and member-exclusive programs and discounts. Doctors of BC also partners with government and health authorities on policy, quality improvement, and Indigenous reconciliation efforts.

📋 Description

• Reporting to the Manager, Clinical Services, the Clinical Coordinator, Physician Health Program joins a team of experienced health professionals providing services that support physicians and trainees in overcoming challenges that are affecting their health and well-being • Assist clients who are faced with a range of issues including physical or mental illness, substance use, relationship difficulties, workplace stress or burnout, workplace relationships, regulatory complaints and more • Responsible for receiving and screening incoming requests for service from physicians and physicians-in-training and deciding the level of intake assessment required to understand the client’s needs • Co-create and implement follow-up treatment plans with staff physicians to assist clients in achieving their goals and connect clients to appropriate community resources • Case manage numerous physician and physician-in-training clinical cases and ensure that up-to-date clinical notes and case summaries are maintained and consistent with PHP documentation standards • Assist in managing relationships with external service providers and suggest improvements to service standards and participate in periodic reviews of the overall effectiveness of the Program

🎯 Requirements

• A graduate (Master’s level) university degree and/or a recognized professional designation in a specialized field (Social Work, Counselling Psychology, Vocational Rehabilitation) • Up to six years of progressive experience, preferably in case management or disability management • Registration as a nurse, psychiatric nurse, occupational therapist, social worker, psychologist, or clinical counsellor in BC is an asset • Knowledge of mental health disorders and appropriate treatment, including counseling theoretical orientations • Knowledge of mental health community resources, and provincial systems, regulations, and policies is an asset • Advanced interpersonal communication skills, including excellent written and oral communication and rapport building skills with clients • Ability to prioritize and balance multiple responsibilities in an environment that shifts between planned activities and responding to urgent client needs • Ability to respond flexibility to evolving clinical cases that may shift rapidly from low to high risk scenarios • Ability to problem solve quickly and calmly under fast-paced work environment • Anticipates, identifies, and defines problems and seeks root causes to develop and implement practical and timely solutions • Ability to promote and maintain effective and collaborative working relationships with team members, community partners, stakeholders, and others • Ability to handle highly confidential information in a discreet and professional manner • Demonstrated self-awareness in a team context • High degree of attention to detail, particularly in data management and record keeping tasks • Demonstrated proficiency with PC based software, particularly Microsoft PowerPoint, Word, Excel, and Outlook • Ability to work flexible hours with a significant amount of remote work required.