Doctors of BC
201 - 500 employees
Founded 1900
💼 Consulting
🛡️ Insurance
🏥 Healthcare
Consulting • Insurance • Healthcare
Doctors of BC is a professional non-profit association representing physicians in British Columbia that provides advocacy, negotiated benefits, practice supports, education, and resources to help doctors deliver high-quality patient-centered care. It offers services including pay and contract guidance, billing and audits support, insurance and benefits administration, physician health programs, continuing medical education, digital health policy engagement, and member-exclusive programs and discounts. Doctors of BC also partners with government and health authorities on policy, quality improvement, and Indigenous reconciliation efforts.
Practice Improvement Coach – Interior
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🔥 0 minutes ago
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Doctors of BC
201 - 500 employees
Founded 1900
💼 Consulting
🛡️ Insurance
🏥 Healthcare
Consulting • Insurance • Healthcare
Doctors of BC is a professional non-profit association representing physicians in British Columbia that provides advocacy, negotiated benefits, practice supports, education, and resources to help doctors deliver high-quality patient-centered care. It offers services including pay and contract guidance, billing and audits support, insurance and benefits administration, physician health programs, continuing medical education, digital health policy engagement, and member-exclusive programs and discounts. Doctors of BC also partners with government and health authorities on policy, quality improvement, and Indigenous reconciliation efforts.
📋 Description
• Support improvements in primary care in family practice settings • Develop quality improvement capacity across practice teams through tailored practice facilitation • Enable doctors to adopt and sustain the attributes of the Patient Medical Home • Work as part of a support team including Health Technology Coaches, Panel Management Coaches, peer mentors and program staff • Collaborate with Divisions of Family Practice, health authorities, the Ministry of Health and other community partners • Deliver practice support services aligned with FPSC direction and practice and community needs • Build common understanding of issues and priorities between client groups • Establish shared objectives and obtain feedback and assistance • Lead planning and implementation of change programs in a multi-stakeholder environment • Identify process enhancement opportunities and recommend strategic changes • Establish monitoring and feedback expectations and review performance trends • Lead pilots and planned functional change initiatives • Analyze issues, performance, work errors, successes and failures to develop improvement strategies • Develop short-term program strategies aligned with organizational priorities • Partner with client groups and negotiate effectively with diverse stakeholders • Facilitate small group sessions and effective meetings • Travel within the region and to its facilities and communities
🎯 Requirements
• Bachelor's degree in Health Services, Health Information Management, Business Administration, or related field and 3-5 years of experience, or an equivalent combination of education and experience • Solid understanding of the BC health system and primary care operational context • Experience working directly in a family practice or supporting role is an asset • Understanding and application of quality improvement methodologies, ideally in health care settings • Ability to connect workflow, structured data capture and meaningful reports • Ability to extract and use measures, evaluate success, and motivate providers and teams • Experience applying coaching approaches using questions and constructive feedback • Familiarity with one or more EMR systems, including registries, scheduling, visit flow and registry-based recalls • Understanding of the BC health care system, primary care operational models, financial incentives, patient conditions and journeys, processes, team roles and structures • Experience and training in change management principles • Ability to assess change readiness and build commitment using coaching techniques • Skilled at facilitating small group sessions and preparing effective meetings • Ability to use methods and questioning skills to maximize group participation • Ability to work effectively within and across teams and develop trusting working relationships • Passion for improving primary care and supporting physicians • Service orientation and ability to anticipate and exceed customer expectations within a defined scope • Ability to navigate diverse personalities and social circumstances and adapt communication styles • Must travel within the region and to facilities and communities • Must have access to reliable transportation
🏖️ Benefits
• Remote work arrangement • Part-time 6 month contract • Salary range of $70,856 CAD to $88,570 CAD • Inclusive and diverse community commitment • Support for equity, diversity and inclusion, truth and reconciliation • Travel within the region and to facilities and communities as part of the role
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