Legal assistant case manager at Get Linked Up, LLC

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March 25

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Donovan Digital Solutions

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We are an advertising agency that combines traditional advertising, digital and design to create innovative, outside the box campaigns that are in sync with today’s marketplace. We are dreamers. We are innovators and negotiators. We tell stories and solve problems and bring ideas to life. We aren’t too big. We aren’t too small. For our clients, we are just right!

2 - 10 employees

📋 Description

• Client Advocacy: Guiding clients through every step, ensuring timely communication, arranging transportation for medical treatments when necessary. • Case Coordination: Opening and managing client files in case management software, tracking progress, gathering documents, ordering medical records, obtaining photos, fulfilling FOIA requests. • Team Collaboration: Working with law firm counterparts, insurance companies, and medical providers; collaborate with Client Case Manager Auditors to address deficiencies. • Oversight & Reporting: Managing medical requests and treatment plans, adherence to schedules, preparing reports; oversee case billings, budgets, timelines. • Compliance: Adhering to software policies and procedures; meeting KPIs.

🎯 Requirements

• Minimum of two years of legal case management experience (preferred) and any prior insurance industry experience. • Extensive knowledge of healthcare and legal processes in personal injury; knowledge of medical records, legal documents, and HIPAA practices. • Superior follow-up, organizational, and document management skills with attention to detail. • Fluent English at C1 level or above, both written and verbal; excellent interpersonal and customer service skills. • Bilingual abilities are a significant plus. • Independent & collaborative spirit; able to work autonomously and in a team-oriented environment. • Proficiency with Microsoft Office Suite or similar software; strong typing skills; willingness to learn new technologies. • Empathy and professionalism in client interactions. • Educational background: High School Diploma required; BS/BA in Business or equivalent experience preferred; Paralegal certificate a plus.

🏖️ Benefits

• Full, comprehensive paid training provided. • Remote/virtual independent contractor position with work-from-anywhere flexibility.