DraftKings Inc.
1001 - 5000 employees
Founded 2012
🎮 Gaming
âš˝ Sports
đź‘Ą B2C
Gaming • Sports • B2C
DraftKings Inc. is a global company known for providing innovative products and experiences primarily in the sports betting and fantasy sports sectors. The company boasts a strong presence across multiple countries, aiming to deliver exceptional customer moments and overcoming challenges through teamwork and persistence. At DraftKings, innovation in engineering, analytics, and product development is key, with a focus on creating unforgettable customer experiences in sportsbook and casino operations. The company emphasizes a dynamic work culture, inclusion, equity, and global collaboration within its diverse teams.
Player Development Executive
đź•’ May 28
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DraftKings Inc.
1001 - 5000 employees
Founded 2012
🎮 Gaming
âš˝ Sports
đź‘Ą B2C
Gaming • Sports • B2C
DraftKings Inc. is a global company known for providing innovative products and experiences primarily in the sports betting and fantasy sports sectors. The company boasts a strong presence across multiple countries, aiming to deliver exceptional customer moments and overcoming challenges through teamwork and persistence. At DraftKings, innovation in engineering, analytics, and product development is key, with a focus on creating unforgettable customer experiences in sportsbook and casino operations. The company emphasizes a dynamic work culture, inclusion, equity, and global collaboration within its diverse teams.
đź“‹ Description
• Develop and maintain strong relationships with premier players through providing services and building player loyalty. • Drive key VIP sales metrics, contributing to customer engagement, market share, and net revenue. • Execute against all VIP policies and guidelines, including responsible gaming policies. • Compile and analyze data to identify trends to maximize player performance. • Proactively offers solution-based suggestions to help enhance the customer experience. • Participate in the escalation process and work with customers and other internal teams to provide a timely resolution.
🎯 Requirements
• Bachelor’s degree in a related field or 5 years of experience in the Gaming, Hospitality, Sales, or Marketing industry. • Passion for improving the player experience, problem-solving, and promoting positivity amongst the team. • Demonstrated success in identifying and implementing strategies that improve operational efficiency. • Knowledge and ability to increase revenues and control expenses. • Must be able to obtain and maintain required State Gaming Licenses.
🏖️ Benefits
• We welcome and encourage applications from people with disabilities. • Accommodations are available on request for applicants taking part in the selection process.
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