Mechanical Claims Adjuster

November 18

🤠 Texas – Remote

Although this job is listed in Texas, this company may be open to hiring remote in other states.

⏰ Full Time

🟡 Mid-level

🟠 Senior

🔒 Insurance

🦅 H1B Visa Sponsor

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DriveTime

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Retail • Transport • Finance

DriveTime is a prominent automotive retail company focused on revolutionizing the car-buying journey. The company prides itself on providing a transparent pricing approach, eliminating haggling and offering an unparalleled customer service experience. DriveTime operates reconditioning centers to breathe new life into pre-owned vehicles, with comprehensive training and state-of-the-art equipment. The company's operations are streamlined for optimal productivity and customer support, with a dynamic team involved in loan servicing and corporate functions. DriveTime is committed to creating a positive impact by fostering a supportive work environment that values integrity, collaboration, and diverse backgrounds.

1001 - 5000 employees

Founded 2002

🛒 Retail

🚗 Transport

💸 Finance

📋 Description

• Responsible for working with repair facilities to validate, adjudicate, and approve payment for diagnostics and repair recommendations for pre-sale repairs as well as customer vehicles under warranty. • Properly adjudicates claims within approval limit and in accordance with department & industry standards. • Accurately notates all actions taken and interactions with shops and customers within internal systems ensuring proper documentation of interactions. • Effectively navigates department resources in order ensure adherence to department process flows and policies. • Manages list of assigned pending claims and provides timely follow up with repair facilities to decision claims.

🎯 Requirements

• High-school diploma required; Bachelor’s Degree preferred. • 3+ years of experience with current automotive mechanical and diagnostics. • Must have a strong understanding of automotive systems and repair procedures, parts pricing, labor guides, and repair shop procedures/practices. • Must have clear and professional verbal and written communication, as well as strong negotiation skills. • Is proficient in typing and general computer skills. • Must be comfortable in a high-volume, collaborative environment, and managing multiple priorities. • Must be solutions-oriented.

🏖️ Benefits

• Work From Home. Feel free to rock the casual wear while still being camera ready. • Medical, dental, and vision, oh my! DriveTime Family of Brands covers a sizable amount of insurance premiums to ensure our employees receive top-tier healthcare coverage. • 401(K), Company paid life insurance policy, short and long-term disability coverage to name a few. • Growth Opportunities. You grow, I grow, we all grow! But seriously, DriveTime Family of Brands is committed to providing its employees with every opportunity to grow professionally with roughly over 1,000 employees promoted year over year. • Tuition Reimbursement. We’re as passionate about your professional development as you are. With that, we’ll put our money where our mouth is. • Wellness Program. Health is wealth! This program includes self-guided coaching and journeys, cash incentives and discounts on your medical premiums through engaging in fun activities! • Paid Time Off. Not just lip service: we work hard, to play hard! Paid time off includes (for all full-time roles) wellness days, holidays, and good ole' fashioned YOU time! For our Part-timers, don't fear you get some time too...vacation time is available - the more you work, the more you earn!