Mechanical Claims Adjuster

🕒 July 23

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Logo of DriveTime

DriveTime

1001 - 5000 employees

Founded 2002

🚘 Automotive

📦 Logistics

📣 Marketing

Automotive • Logistics • Marketing

DriveTime is a prominent automotive retail company focused on revolutionizing the car-buying journey. The company prides itself on providing a transparent pricing approach, eliminating haggling and offering an unparalleled customer service experience. DriveTime operates reconditioning centers to breathe new life into pre-owned vehicles, with comprehensive training and state-of-the-art equipment. The company's operations are streamlined for optimal productivity and customer support, with a dynamic team involved in loan servicing and corporate functions. DriveTime is committed to creating a positive impact by fostering a supportive work environment that values integrity, collaboration, and diverse backgrounds.

📋 Description

• Responsible for working with repair facilities to validate, adjudicate, and approve payment for diagnostics and repair recommendations. • Properly adjudicates claims within approval limit and in accordance with department & industry standards. • Accurately notates all actions taken and interactions with shops and customers within internal systems. • Effectively navigates department resources in order to ensure adherence to department process flows and policies. • Manages list of assigned pending claims and provides timely follow up with repair facilities.

🎯 Requirements

• High-school diploma required; Bachelor’s Degree preferred. • 3+ years of experience with current automotive mechanical and diagnostics. • Must have a strong understanding of automotive systems and repair procedures. • Must have clear and professional verbal and written communication, as well as strong negotiation skills. • Is proficient in typing and general computer skills. • Must be comfortable in a high-volume, collaborative environment, and managing multiple priorities. • Must be solutions-oriented.

🏖️ Benefits

• Work From Home • Medical, dental, and vision insurance • 401(K) • Company paid life insurance policy • Short and long-term disability coverage • Growth Opportunities • Tuition Reimbursement • Wellness Program • In-House Gym • Paid Time Off

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