Content Configuration Analyst II, Policy

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October 1

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Duck Creek Technologies

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Insurance • SaaS • Enterprise

Duck Creek Technologies is a leading provider of comprehensive software solutions for the insurance industry, specifically focusing on property and casualty (P&C) insurance. Their platform offers a suite of core system solutions, including policy, billing, claims, and analytics. With a strong emphasis on low-code configurability, Duck Creek enables insurers to quickly implement changes and launch new products to meet market needs. The company also emphasizes partnerships with leading technology innovators to deliver enhanced customer experiences and streamline operations for insurers around the world.

1001 - 5000 employees

Founded 2000

☁️ SaaS

🏢 Enterprise

💰 $230M Private Equity Round on 2020-06

📋 Description

• Configure content solutions for low to moderate complexity Agile stories with guidance from more senior team members. • Interpret and translate industry rules and requirements (ISO, NCCI, AAIS) into configuration specifications. • Debug and resolve configuration issues of low complexity, applying root cause analysis under guidance. • Write and execute automated unit and integration-level tests to validate configuration changes. • Participate in peer reviews of configuration work to ensure adherence to standards and best practices. • Perform basic source code management activities, including check-in and version control. • Assist in estimating effort for configuration tasks to support planning and resource management. • Collaborate within Agile teams to align on requirements, design, and implementation. • Document configuration solutions, testing outcomes, and related processes for traceability and knowledge sharing. • Apply content development standards and best practices to ensure high-quality and maintainable solutions. • Support continuous improvement by adopting new tools, techniques, and methodologies. • Contribute to the overall effectiveness and efficiency of the Template Upgrade Team. • Perform other related duties and activities as required.

🎯 Requirements

• Bachelor of Science degree; preferred in Mathematics, Computer Information Sciences or Business; related work experience can be substituted for educational requirements. • Minimum 1-year related industry experience • Proficiency in XML/XSLT document design and XPath querying. • Foundational understanding of relational databases and querying. • Knowledge of Agile methodology and its application to configuration work. • Ability to apply root cause analysis during configuration and testing cycles. • Basic skills in source code management and version control practices. • Awareness of P&C insurance products, including Commercial Auto and General Liability. • Ability to configure high-performance, reliable content solutions. • Strong analytical thinking and problem-solving skills. • Effective written and verbal communication skills in a team environment. • Ability to manage time and meet deadlines effectively. • Demonstrated collaboration and teamwork in Agile environments. • Commitment to learning and continuous skill development. • Strong attention to detail and quality standards. • Professional integrity and accountability in delivering work. • Resilience and adaptability in dynamic and evolving environments. • Work Authorization: Must be legally authorized to work in the country of the job location. • Travel: 0-10%

🏖️ Benefits

• Flexible-First employer: choice to work from an office, from home, or on a hybrid schedule • Flexible-first environment fosters productivity, inclusion, collaboration, and ensures consistent employee experience regardless of location • Remote work options (Remote India) • Inclusive culture with DE&I initiatives and equal opportunity employment • Opportunities to learn from one another and professional development through collaborative team environment • Accessibility support: contact accessibility@duckcreek.com for web content accessibility issues