AI Engineer

🕒 July 27

🍂 Massachusetts – Remote

🍂 Massachusetts – Remote

💵 $72.2k - $110k / year

⏰ Full Time

🟢 Junior

🤖 AI Engineer

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Eastern Bank

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 1818

🛡️ Insurance

🏦 Banking

💸 Finance

Insurance • Banking • Finance

Eastern Bank is a comprehensive financial institution offering a wide range of services including personal banking, business banking, commercial lending, and wealth management. With options such as checking and savings accounts, loans, credit cards, and digital banking solutions, Eastern Bank caters to both individual and business needs. The bank is recognized for its commitment to community development and has a long-standing reputation as a leading SBA lender in Massachusetts.

📋 Description

• Build, deploy, and maintain AI agents and automated workflows using platforms such as Claude, Microsoft Copilot, Azure AI Services, Power Platform, and SharePoint. • Create scalable retrieval-augmented generation (RAG) pipelines and prompt-engineering frameworks. • Prototype and productionize AI solutions that improve day-to-day operations across the bank. • Collaborate with cross-functional teams to understand business processes, pain points, and opportunities for automation. • Translate non-technical requirements into clear technical specifications and solution designs. • Serve as a trusted technical advisor supporting embedded AI initiatives across business divisions. • Develop and optimize retrieval systems, prompt architectures, and agent workflows to improve accuracy and effectiveness. • Evaluate and refine AI solutions based on user feedback, performance metrics, and business outcomes. • Assist in establishing governance processes for enterprise AI tools, including access management, usage policies, and documentation. • Promote responsible AI practices, ensuring compliance with data privacy, security, and regulatory requirements. • Support administration and enablement of AI platforms across the organization.

🎯 Requirements

• Bachelor's degree in Computer Science, Data Science, Information Systems, or a related field • 1-4 years of experience in software engineering, data engineering, machine learning, or a related technical role • Experience working with large language models (LLMs) and enterprise cloud or collaboration platforms • Hands-on experience with AI and LLM platforms such as Claude, OpenAI, Gemini, or similar technologies • Experience with prompt engineering, AI agents, and agent frameworks • Familiarity with Microsoft technologies including Azure, Microsoft Copilot, Power Platform, and Microsoft 365 development or administration tools • Experience working with APIs, MCPs (Model Context Protocol), integrations, and data pipelines • Understanding of AI governance, responsible AI practices, and enterprise AI administration • Strong analytical and problem-solving abilities • Excellent verbal and written communication skills • Ability to translate complex technical concepts into understandable business solutions • Comfortable working independently while collaborating across multiple teams • Experience within financial services or another regulated industry is a plus.

🏖️ Benefits

• comprehensive compensation plans • Total Rewards benefits program that includes medical, dental, vision, life and disability insurance • retirement plan • vacation • tuition reimbursement