Easy Outsource
11 - 50 employees
Founded 2020
đ€ B2B
đŻ Recruiter
âïž SaaS
B2B âą Recruitment âą SaaS
Easy Outsource is a North-American based organization specializing in outsourcing solutions to help businesses access a larger pool of talent while reducing operational costs. They offer a variety of services, including virtual assistance, website design, finance and accounting, recruitment, digital marketing, and graphic design. Their focus is on providing businesses with cost-effective strategies to enhance productivity and concentration on core functions, facilitated by a local account manager to ensure quality and accountability in the outsourcing process.
Corporate Travel Agent
Job not on LinkedIn
đ August 9, 2025
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Easy Outsource
11 - 50 employees
Founded 2020
đ€ B2B
đŻ Recruiter
âïž SaaS
B2B âą Recruitment âą SaaS
Easy Outsource is a North-American based organization specializing in outsourcing solutions to help businesses access a larger pool of talent while reducing operational costs. They offer a variety of services, including virtual assistance, website design, finance and accounting, recruitment, digital marketing, and graphic design. Their focus is on providing businesses with cost-effective strategies to enhance productivity and concentration on core functions, facilitated by a local account manager to ensure quality and accountability in the outsourcing process.
đ Description
âą Provide immediate assistance to travellers facing issues such as flight cancellations, delays, and hotel changes âą Handle after-hours calls, focusing on efficient problem resolution and exceptional customer service âą Interpret traveller profiles and adhere to company policies âą Independently manage incoming call volume during peak holiday seasons âą Develop proficiency in Travelport GDS and Atriis online booking system âą Accurately record and maintain all interactions during shifts
đŻ Requirements
âą Minimum of 1-3 years of experience using GDS/Travelport systems âą Proven track record in customer service âą Strong communication and problem-solving skills âą Quick learner with the ability to master new technologies in 1-3 months âą Reliable internet connection and ability to work remotely âą Familiarity with NDC content is a plus
đïž Benefits
âą Remote work âą Support travellers experiencing issues outside of regular business hours âą Assist with rebooking flights and hotel accommodations âą Addressing billing disputes and other concerns
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