Director, Kiosk Technical Services

Job not on LinkedIn

November 21

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Logo of ecoATM Gazelle

ecoATM Gazelle

Retail • eCommerce • Social Impact

ecoATM Gazelle is a company specializing in the trade-in and recycling of electronic devices, particularly mobile phones. They operate thousands of kiosks across the United States, allowing consumers to sell their old phones in exchange for cash. By evaluating the device's condition and specifications, ecoATM provides a convenient and eco-friendly solution for reducing electronic waste, contributing to the recycling of over 50 million devices to date. Their mission focuses on sustainability by preventing toxic electronic waste from entering landfills, supporting a healthier planet while providing immediate financial returns to consumers through easy and secure transactions.

201 - 500 employees

Founded 2010

🛒 Retail

🛍️ eCommerce

🌍 Social Impact

📋 Description

• As Director, Technical Services you will lead efforts for operations excellence and develop plans for innovations in processes, hardware and software solutions to improve Kiosk network performance. • Establish methods, techniques, and assessment criteria and lead a high performance team of cross-functional resources to plan and deliver complex projects related to kiosk operations, ensuring success in kiosk network uptime and performance outcomes. • Lead transformation efforts to restructure teams and work organization to improve process excellence and leverage the latest automation and artificial intelligence solutions.

🎯 Requirements

• Bachelor’s degree in a technical field such as industrial engineering, mechanical engineering, software engineering or operations management. Master's degree would be preferred. • 10+ years of management experience overseeing cross functional, technical teams that provide best practices for troubleshooting incidents • 5+ years in data analysis, optimization and computing skills at developing and delivering automation solutions for operations • Industry experience in mobile device, manufacturing, or consumer electronics highly preferred.

🏖️ Benefits

• employee benefits • bonuses • equity options

Apply Now

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