Technical Solutions Engineer

Job not on LinkedIn

June 23

🌵 Arizona – Remote

Although this job is listed in Arizona, this company may be open to hiring remote in other states.

💵 $90k - $150k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

💻 Solutions Engineer

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EEOC

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Government • Compliance • Social Impact

EEOC, the U. S. Equal Employment Opportunity Commission, is an official government organization dedicated to enforcing federal laws prohibiting employment discrimination. They handle various types of employment discrimination including those based on race, color, religion, sex, national origin, age, disability, and genetic information. The EEOC provides guidance, collects data, and takes legal actions to prevent discrimination in workplaces across America. Their services include mediation, legal enforcement, and educational outreach. They work closely with federal agencies, small businesses, and provide resources to employees and employers alike to promote fair employment practices.

1001 - 5000 employees

Founded 1965

🏛️ Government

📋 Compliance

🌍 Social Impact

📋 Description

• This is a remote position. • ManageEngine is the IT management division of Zoho Corporation. • With over 280,000 customers across the world, ManageEngine is a recognized leader in the IT management space. • We've been witnessing phenomenal growth and to keep up with the demand we are doubling down on our hiring to build a world-class team. • Please note, this position is only available in: Arizona • Maintain excellent relationships with ManageEngine customers by applying superb customer service and technical skills • Collaborate and advise ManageEngine product development teams on the customers expectations • Articulate the value of business software to prospective customers via email, phone, webinar, seminar, trade shows and other methods to ensure client’s effective use • Understand and love technology, and have the desire to learn more • Our top performers don’t let their job title or responsibilities restrict their contribution to the company. • Responsibilities are not restricted to: • Master multiple software products - this is ongoing • Field customer calls, understand their requirements, and provide solutions to their business needs • Demonstrate a product's capabilities to prospective customers • Attend shows and events for ManageEngine • Showcase your domain knowledge with ManageEngine products in webinars and online seminar • Respond to support questions via email, chat and phone • Collaborate with multiple teams (product development team, sales, etc.) • Available to travel up to 50% of the time, including some international travel

🎯 Requirements

• An understanding of network architecture, Windows, Linux and Mac administration, and how enterprises run their networks • An understanding of how the help desk operates in an organization • Experience with SIEM platforms • Knowledge of Microsoft technologies • Active Directory and Exchange • Experience with ManageEngine solutions is an added advantage

🏖️ Benefits

• Permanent employees are offered a full suite of competitive benefits, including medical, dental, and vision insurance as well as a company-sponsored 401k. • Zoho, the parent company of ManageEngine, offers competitive and compelling benefits, including generous medical, dental, and vision coverage, employer-sponsored 401k, generous PTO, among other perquisites.