Clinical Training & Onboarding Coordinator

🕒 Yesterday

🇺🇸 United States – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

🚀 Onboarding Specialist

👻 Ghost score 10%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Eleanor Health

WebsiteLinkedInAll Job Openings

201 - 500 employees

🏥 Healthcare

⚕️ Healthcare Insurance

🧘 Wellness

Healthcare • Healthcare Insurance • Wellness

Eleanor Health is an outpatient addiction treatment program that provides online services for people in recovery from substance use disorder. They offer judgment-free support, affordable treatment plans, and personalized care. Eleanor Health focuses on a whole-person approach to recovery, addressing both the medical condition and underlying causes of addiction. Services include virtual drug and alcohol rehab, individual appointments with licensed clinicians, safe medical detox, medication-assisted treatment, therapy, and peer support. The company operates in multiple states and provides state-wide online appointments with select in-person services.

📋 Description

• Own onboarding end to end for all organizational team members • Facilitate trainings, evolve training content, and complete competency checklists that verify skills directly • Serve as the team's go-to expert on Athena and EHR workflows • Provide spot trainings and detailed 1:1 feedback on documentation, workflow, and system navigation • Continuously streamline onboarding content and checklists to shorten ramp-up time • Audit medical staff documentation and practice after onboarding • Coach staff to correct training drift early • Share audit feedback with individuals and supervisors • Track and report training adherence using quantitative and qualitative data • Coordinate and facilitate continuing education • Train other facilitators to lead or co-lead courses • Design original SUD/behavioral health training content and curriculum • Apply adult learning principles and individualized learning plans by clinician, role, or team • Serve as subject matter expert for the Learning Management System, owning its accuracy, efficiency, and reporting • Assess clinical quality and competency across nursing, therapy, medical, and care coordination disciplines • Partner with medical and Operations leadership to close workflow and quality gaps • Ensure training materials comply with state, federal, and accreditation standards such as CARF • Keep materials current as Athena, evidence, and regulations evolve

🎯 Requirements

• Active RN license or equivalent medical background, with direct behavioral health and/or SUD clinical experience (required) • Hands-on expertise with Athena or a comparable EHR from a clinical workflow perspective (required) • Experience designing and facilitating clinical training or curriculum • Ideally, LMS experience, adult learning theory, and instructional design • Genuine interest in training, coaching, and process rather than returning to direct patient care • Comfortable being the external, accountability-holding presence, not a peer • Comfortable with basic statistics and data-driven reporting on training adherence • Strong public speaking and facilitation skills • Able to grasp new concepts quickly and adapt to rapid change • Willingness to travel approximately 25% of the time, fluctuating as needed

🏖️ Benefits

• Generous Paid Time Off (prorated for new employees) • 12 Vacation days • 12 Wellness (Sick) days • 3 Floating holidays • 9 Company-observed holidays • Jury Duty, Voting Leave, and other forms of paid time off may be available • Eleanor-paid medical and dental insurance plans • Affordable vision coverage • 401(k) plan with 3% match • Short-term disability • Long Term Disability (employee paid) • Life Insurance (Eleanor and employee-paid options) • Paid Family & Medical Leave (PFML) • Mindfulness App Reimbursement • EAP with eight face-to-face sessions • Virtual health and wellness visits covered by the medical plan