Manager, Customer Supply Chain

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August 6

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E.L.F. BEAUTY

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Beauty • Retail • eCommerce

E. L. F. BEAUTY is a beauty company dedicated to disrupting the norms of the industry by promoting positivity, inclusivity, and accessibility. The company offers a range of premium-quality makeup and skincare products at affordable prices, with a focus on clean beauty and empowerment. Their brands include e. l. f. Cosmetics, e. l. f. SKIN, and Well People, among others, aiming to create a bold and kind approach to beauty that connects communities and challenges the status quo.

201 - 500 employees

Founded 2004

💄 Beauty

🛒 Retail

🛍️ eCommerce

💰 $225.2M Post-IPO Secondary on 2017-03

📋 Description

• The Manager, Customer Supply Chain is responsible for delivering an excellent customer experience to our key customers. Partnering on day-to-day activities, as well as projects to deliver supply chain improvements both internally and externally. • No two days are the same at e.l.f. Beauty. The customer supply chain manager will need to have the ability to adapt to situations as they arise, problem solving and delivering best-in-class customer service day in day out. • The core of this role will be building relationships and collaborating with key retailers on everything from forecasting promotional events and innovation launches to identifying and mitigating supply risks, using customer in-stocks and sales data to identify potential stock shortages and working with the relevant stakeholders (internal and external) to improve them. • Proactively communicating with customers, bringing outside knowledge into the demand plan and relaying information to the customers to enable them to plan their orders and manage their inventory appropriately.

🎯 Requirements

• German and English speaking with 5+ years of experience desired in FMCG supply chain. • Bachelor’s degree in Supply Chain or another analytical field preferred or equivalent experience • Experience of working within a startup business, where processes have been limited in maturity. Willing and able to identify opportunities for process improvement and lead projects to implement/improve processes • Excellent communication skills both verbal and written. • Ability to communicate with Senior management effectively and clearly • Proven experience of building and relationships with key customers and delivering results • Able to work autonomously, managing own workload • Entrepreneurial and not afraid to challenge the status quo. Can identify opportunities for improvement, and is willing to take the lead on projects that may be outside scope of their day-to-day responsibilities • Proven experience of business partnering with key functions, including sales, demand/supply planning, marketing to deliver on business objectives • Able to make decisions with little data or where data may be ambiguous • Excellent Excel Skills and knowledge • Proficient in Microsoft Suite (Word, PowerPoint, and Outlook) • Willingness to travel across the region as required

🏖️ Benefits

• All employees are on the same bonus plan tied to our financial performance. Our bonus plan has paid 200% of target in each of the last three years • All employees receive equity at e.l.f. This includes a new hire grant and eligibility for an annual refresh grant. • Hybrid work environment • Half-day Fridays year-round