Membership Operations Associate

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May 26

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Emapta Global

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Recruitment • SaaS • eCommerce

Emapta Global is a talent outsourcing company that specializes in providing high-performing global teams to businesses across various industries. They focus on recruiting and retaining top talent to create dedicated teams that seamlessly integrate with clients' operations. With locations across the Philippines, Colombia, and other regions, Emapta supports sectors such as healthcare, finance, education, retail, and logistics, allowing companies to scale their workforce efficiently and transparently without the complications of traditional hiring processes.

5001 - 10000 employees

Founded 2010

🎯 Recruiter

☁️ SaaS

🛍️ eCommerce

📋 Description

• Make Your Impact in the World of Employee Ownership • Our client, Certified EO, is the leading authority on employee ownership in the United States, certifying companies that put ownership in the hands of workers. • With a fast-growing network of over 600 member organizations and 200,000+ employee-owners, they are redefining what it means to build wealth, trust, and long-term business success. • By amplifying the voice of employee-owned companies, Certified EO is driving a national movement to reshape workplaces and create a fairer, more inclusive economy. • As a Membership Operations Associate, you’ll play a pivotal role in supporting member onboarding, engagement, and renewals. • You’ll help ensure a seamless experience for members, maintain critical data and resources, and power the visibility of employee-owned companies across the globe.

🎯 Requirements

• English proficiency at C1 level • 1+ years of experience in administrative or customer support roles • Excellent verbal and written communication skills • Strong organizational skills and attention to detail • Comfortable using modern tech tools (Notion, Asana, Zoom, Google Suite, etc.)

🏖️ Benefits

• 5 days work week • Weekends off • Indefinite term type contract • Work from home arrangement • 20 vacation days in total (5 leaves convertible to cash) • Prepaid medicine • Fully-customized Emapta laptop and peripherals • Direct exposure to our clients • Career growth opportunities • Diverse and supportive work environment • Prime Office Locations - Bogotá and Medellin • Unlimited upskilling through Emapta Academy courses