Resource Planner I

Job not on LinkedIn

🕒 July 30

🇺🇸 United States – Remote

⏰ Full Time

🟢 Junior

🚫👨‍🎓 No degree required

👻 Ghost score 24%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Emsar

WebsiteLinkedInAll Job Openings

501 - 1000 employees

Emsar is an organization referenced by name but no company-specific information was provided in the supplied text. The only available content in the prompt is generic LinkedIn site and cookie/privacy policy text and does not describe Emsar’s products, services, industry, size, or location. Because of this lack of information, a reliable industry classification cannot be determined from the provided material.

📋 Description

• Contact healthcare-sector customers to confirm inventory and schedule onsite services • Coordinate work planning and scheduling across multifunctional teams and client contacts • Review field service engineer schedules • Enter client data into Salesforce/ServiceMax • Order and track parts for onsite services • Dispatch work orders to field service engineers • Coordinate vendor and onsite-team services • Arrange technician travel for onsite field services • Use mapping software to determine efficient, cost-effective routes • Monitor new work-order requirements and electronic dashboards • Ensure work is completed within SLA and contractual timeframes • Maintain accurate technician calendars through daily check-ins • Identify, investigate, and escalate incongruent findings • Complete Level 2 reviews of technician-completed work orders • Review and close work orders promptly • Perform additional duties assigned by the supervisor or manager

🎯 Requirements

• General understanding of Service Level Agreements (SLA) and Key Performance Indicators (KPI) • General experience in Salesforce/ServiceMax or equivalent • Outstanding interpersonal and written communication skills • Proficiency in Microsoft Office Suite, including Outlook, Excel, Word, SharePoint, and Teams • Experience with cloud-based software • Understanding of customer requirements and ability to coordinate/interface with cross-functional teams • High School Diploma or Equivalent and 1–3 years’ call center and/or customer service experience, OR Associate’s degree or higher and/or Trade School diploma with 1+ years’ call center and/or customer service experience • Ability to sit, stand, bend, and reach for periods exceeding 4 hours

🏖️ Benefits

• A great team environment • Ability to work remotely • Supportive leadership