Client Partner - Payments

Job not on LinkedIn

September 21

🌲 North Carolina – Remote

Although this job is listed in North Carolina, this company may be open to hiring remote in other states.

⏰ Full Time

🟡 Mid-level

🟠 Senior

🤝 Client Partner

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Endava

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Technology • Consulting • Enterprise

Endava is a technology company that partners with clients to drive meaningful change through innovative technological solutions. With over two decades of experience, Endava combines world-class engineering, industry expertise, and a people-centric mindset to transform businesses across various sectors. Specializing in areas such as finance and banking, healthcare, media, and telecommunications, Endava leverages its industry-specific knowledge to create solutions that meet the evolving needs of the market. The company is committed to building trusted partnerships and creating positive impacts for both businesses and people.

10,000+ employees

Founded 2000

🏢 Enterprise

💰 Post-IPO Debt on 2023-02

📋 Description

• Own and grow client relationships as a senior Client Partner within the Commercial organisation • Drive business growth by implementing strategic plans that foster long-term client relationships and revenue expansion • Develop and execute strategies to achieve 20%+ revenue growth within the client portfolio • Actively manage and develop a pipeline in collaboration with a Business Development Manager • Dedicate over 50% of time to cultivating new business and relationships within clients and participate in promotional activities • Proactively leverage professional networks to generate new opportunities and build personal brand with senior stakeholders (C-level) • Spend significant time face-to-face with clients to ensure strong engagement and understanding of needs • Accountable for revenue, profit forecasts, P&L, and delivery; delegate delivery responsibilities to Delivery Managers while maintaining oversight • Manage and mitigate risks, ensure accurate financial forecasts and succession planning • Ensure robust account growth planning (leveraging Client Growth Model) and drive continuous improvement and innovation in solutions and positioning • Ensure compliance with governance, business rules, and regulatory standards and foster a culture of high performance and continuous improvement

🎯 Requirements

• Significant professional experience in client management or a similar role within the Payments industry • Proven track record of delivering 20%+ revenue growth across a client portfolio related to Payments • Extensive experience in developing and executing client strategies that drive business growth • Demonstrated success in managing account P&L and achieving financial targets • Experience in client engagement and building senior-level (C-level) client relationships • Proven ability to collaborate and influence across various levels of an organization • Proficient in client negotiation (investments / Master Service Agreements / thorny contract points) aligned with BDMs • Experience in strategic initiatives, transformation projects, or large-scale integrations is a plus • Exceptional leadership, negotiation, and relationship management abilities • Strong business acumen and ability to identify and capitalize on growth opportunities • Proficiency in financial management, including forecasting and risk management • Excellent written and verbal communication skills • Proven ability to manage multiple priorities and work independently in a fast-paced environment • Advanced problem-solving and decision-making capabilities under pressure • Commitment to continuous personal development and staying current with industry trends • Ability to participate in internal and external meetings via video calls and go into corporate or client offices as necessary • Ability for prolonged periods of remaining stationary at a desk and working on a computer • Ability to bend, kneel, crouch, reach overhead, and lift 25 lbs where required • Hand-eye coordination to operate computers and various pieces of office equipment; vision abilities including close vision and toleration of fluorescent lighting • For positions that require business travel and/or event attendance, a valid driver’s license may be necessary

🏖️ Benefits

• Competitive salary package, share plan, company performance bonuses, value-based recognition awards, referral bonus • Career coaching, global career opportunities, non-linear career paths, internal development programmes for management and technical leadership • Complex projects, rotations, internal tech communities, training, certifications, coaching, online learning platform subscriptions, pass-it-on sessions, workshops, conferences • Hybrid work and flexible working hours; employee assistance programme • Global internal wellbeing programme and access to wellbeing apps • Global internal tech communities, hobby clubs and interest groups, inclusion and diversity programmes, events and celebrations • Robust healthcare and benefits including Medical, Dental, Vision, Disability coverage (USA) • Flexible Spending Accounts (Medical, Transit, and Dependent Care) • Employer Paid Life Insurance and AD&D Coverages • Health Savings Account paired with low-cost High Deductible Medical Plan • 401(k) Safe Harbor Retirement plan with employer match with immediate vesting