Business Analyst – CPQ Specialist

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October 31

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Ensono

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Cloud Services • IT Services • Managed Services

Ensono is a managed service provider and expert technology advisor focused on enabling clients to navigate complex IT environments. Ensono offers services including mainframe-as-a-service, cloud migration, and IT infrastructure management, with a strong emphasis on modernizing legacy systems and optimizing IT operations. The company is recognized for its flexibility and allyship, providing businesses with the ability to adapt and evolve through solutions like Ensono Flex®. It specializes in both mainframe and cloud solutions, holding competency in AWS mainframe modernization and is a global Azure Expert MSP. Ensono acts as an ally, helping companies achieve better business outcomes through IT innovation and strategic technology advisement.

1001 - 5000 employees

📋 Description

• Contribute to the vision, strategy, and roadmap for Ensono’s use of CPQ in our business, reflecting end user feedback • Become an expert in Ensono’s global CPQ system and a go-to resource for CPQ expertise and advice and business user support • Engage with stakeholders to understand and document their relevant business requirements • Implement and maintain product logic and cost models in CPQ, working in partnership with our product managers • Support sales users in the quoting process and on complex commercial scenarios • Build effective working relationships across Ensono’s business • Identify and report on Key Performance Indicators (KPIs) to identify trends and opportunities for the CPQ system • Review how CPQ user journeys align with company processes and recommend changes & improvements • Continually evolve the quality and improvement to CPQ, actively seeking productivity gains for all business users • Act as CPQ representative for related business change projects and system integration initiatives such as with Salesforce and Workday • Work with the CPQ vendor to implement the agreed roadmap, test and manage planned releases • Educate new starters and refresh existing users on system functionality and new configurable products • Develop and maintain reporting for business and product analytics

🎯 Requirements

• Configure Price Quote (CPQ) knowledge and experience • Solid understanding of IT managed service provider and outsourcing business models • Natural ability to relate to and build relationships with business users from a variety of functions such as sales, product management, solution architecture, service delivery management and finance • Can-do attitude to analysing, prioritising and resolving complex challenges in a collaborative manner • Experience capturing and clarifying business and service requirements, ability to distil and communicate these needs internally • Strong analytic, problem-solving, and decision-making skills • Strong written and oral communication skills • Self-motivation and the ability to influence others • Commercially minded, process oriented and mathematically strong • Although this role is not technical, an appreciation of technology relevant to Ensono’s service portfolio, perhaps through a technical role earlier in career, would be a potential advantage.

🏖️ Benefits

• Flexible and remote work opportunities • Performance bonus • Training and development programs • Worldwide career opportunities • Community outreach and mentoring opportunities • Learning platforms • My Benefit system • Wellness Platform support from Virgin Pulse • Associate equity program • Life insurance • Lunch card • Study leave • One paid day off for charity events • Sabbatical • Extended parental leave • Rental or co-financing of office equipment • Referral bonus program