Field Service Manager

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October 2

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Envirogen Group

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Energy • Industrial • Healthcare

Envirogen Group is a leading international provider of industrial water treatment solutions and process filtration. The company specializes in designing, installing, servicing, and maintaining high-quality solutions for optimizing manufacturing processes, lowering operating costs, and reducing environmental impact. Envirogen works with sectors such as industrial manufacturing, food and beverage, and healthcare, offering innovative technologies like reverse osmosis, ion exchange, and various filtration systems. By employing advanced water treatment innovations, Envirogen helps its clients improve productivity, enhance product quality, and achieve sustainability and efficiency goals.

201 - 500 employees

⚡ Energy

📋 Description

• Lead and manage a team of field service engineers, ensuring high standards of workmanship, service delivery, and customer satisfaction. • Deliver on-site services including installation, maintenance, refurbishment, and repair of water treatment systems (U/F, N/F, RO, chemical dosing, ion exchange, demineralisation, electrical diagnostics, PLC programming). • Coach and train engineers, transferring technical knowledge and developing skills in line with our competence matrix. • Support field operations, solving technical issues and ensuring commitments to customers are met. • Drive team performance, including planning, rota management, job sheet inspections, and site safety audits. • Collaborate with sales, supporting business development and technical queries. • Champion health, safety, quality, and environmental standards across all field activities.

🎯 Requirements

• Proven experience in field service engineering, ideally within water treatment or similar technical environments. • Strong leadership and people management skills. • Excellent problem-solving abilities and a customer-first mindset. • Ability to coach, mentor, and develop technical teams. • Comfortable working on the tools and managing team operations. • Knowledge of RAMS, ISO standards, and safety audits is a plus.

🏖️ Benefits

• Be part of a supportive senior team with shared ownership of safety, quality, and performance. • Enjoy a varied role that blends technical delivery with leadership. • Opportunities to grow, influence, and shape the future of our field service operations. • Competitive package including company vehicle, tools, and ongoing development.