Manager

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October 15

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Entrepreneurs'​ Organization

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B2B • Education

Entrepreneurs' Organization is a global community designed to connect, support, and grow entrepreneurs. EO offers a suite of benefits including networking, executive education, and leadership conferences aimed at helping business owners develop their skills and expand their businesses. With nearly 20,000 members across more than 220 chapters worldwide, EO provides opportunities for peer support and learning from shared experiences. The organization empowers established and early-stage entrepreneurs by providing resources and a network that encourages innovation, growth, and leadership development. EO emphasizes the importance of supporting the whole entrepreneur, fostering an environment where members can thrive both personally and professionally.

51 - 200 employees

Founded 1987

🤝 B2B

📚 Education

📋 Description

• Manages a portfolio of chapters throughout the region, building relationships with chapter members, and helping to provide valuable member experience. • Serves as a main point of contact in collaboration with the rest of the team for Presidents, Chapter Staff, and Boards of those chapters, partnering with them to resolve all questions and concerns. • Helps chapters with a variety of issues throughout the year with the main goal in mind of putting the chapter in the best possible position to succeed. • Provides clear and concise communication regarding the direction and requirements of EO to the chapters, including ensuring proper representation of the EO brand by local chapters. • Attends Chapter Chair and Chapter Staff calls to stay informed about challenges, support real-time decision-making, and strengthen chapter engagement. • Promotes Healthy Chapter practices in alignment with organizational standards, and keeps chapters informed on upcoming opportunities and resources. • Partners in chapter strategic planning and execution during annual summit meetings, monthly area calls, and other scheduled events. • Provides administrative support to chapters, ensuring key discussions, decisions, and follow-up items are well-documented to streamline communication and improve regional alignment. • Tracks chapter progress and providing insights that help drive better decision-making at the regional level. • Serves as the staff liaison to the regional Area Directors and supports them in delivering support to their assigned chapters. • Promotes the hosting of Strategy Summits annually; attends summits and supports all chapters in developing productive plans for the year ahead. • Supports the onboarding process for new chapters as needed. • Stimulates growth strategies within the chapters through various retention strategies. • Maintains connection and collaborates with Member Service Center and Concierge to elevate communication throughout the region.

🎯 Requirements

• Bachelor’s degree in any field or equivalent relevant industry work experience. • Minimum of 3 years of professional experience, preferably in a nonprofit/association/membership organization or strategic sector. • Ability to travel up to 30% within the Japan Region. • Native-level proficiency in Japanese and English. • Excellent organizational and customer service and coaching skills. • Event management and logistic experience preferred. • Growth and global mindset; possess the ability to think creatively and adapt to changing circumstances to drive positive outcomes. • Proficiency in collaboration tools, project management, and customer relationship management tools required. • Experience using Monday.com, Microsoft platforms, and Canva preferred. • Ability to interact with entrepreneurs with tact, diplomacy, and poise. • Well-developed analytical and problem-solving skills. • A self-starter who desires to show ownership and commitment to the job. • Exercises confidentiality and discretion. • Promotes cultural competency and global awareness. • Establishes relationships proactively; shows genuine interest in the needs and concerns of others; maintain a positive attitude; build networks.

🏖️ Benefits

• Flexible work environment • Generous professional development resources