APAC Tier 2 Consultant

Job not on LinkedIn

November 6

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Logo of Epos Now

Epos Now

Retail • Hospitality • B2B

Epos Now is a company that provides comprehensive electronic point of sale (EPOS) systems to businesses of all sizes across the globe. Their solutions are designed to streamline operations in both retail and hospitality sectors, offering advanced features for small and medium-sized businesses as well as large enterprises. Epos Now systems include POS terminals, handheld devices, and payment processing solutions, integrated with software for sales, inventory management, and marketing. Known for ease of setup and integration, Epos Now serves industries like retail, restaurants, cafes, and bars, helping businesses manage transactions, inventory, and customer data effectively.

501 - 1000 employees

Founded 2011

🛒 Retail

🤝 B2B

💰 Non Equity Assistance on 2017-02

📋 Description

• Own, investigate and process all cases that are raised to second line support • Manage all communication with the customer while cases are in second line, including email, phone, sms • Collaborate with all departments to ensure each case is resolved quickly and efficiently

🎯 Requirements

• 12 months in your current role at Epos Now • Performance is on or above Target (averaged over the last 3 consecutive months) • Absences and Behaviours fall in line with company policy

🏖️ Benefits

• Health insurance • Flexible working hours • Professional development opportunities

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