UX/Market Researcher, contrat d'un an

October 22

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Esri Canada

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API • Artificial Intelligence • Science

Esri Canada is an innovative company specializing in geographic information system (GIS) technology. It develops ArcGIS, the world’s leading GIS mapping software that integrates and connects data through geographic context. Esri Canada supports a diverse range of organizations across various sectors, helping them enhance their operations and strategies with geospatial insights.

501 - 1000 employees

Founded 1984

🔌 API

🤖 Artificial Intelligence

🔬 Science

📋 Description

• Design and execute research plans to understand market and customer needs, behaviours, and pain points • Conduct qualitative research (interviews, usability tests, diary studies, focus groups) and quantitative research (surveys, market analysis, competitive benchmarking) • Collaborate closely with product manager, UX designer, marketing team, and others to identify research questions and priorities • Analyze and synthesize findings into clear insights, personas, and recommendations • Present research findings to internal team in engaging and actionable ways • Monitor industry trends, competitive landscape, and emerging market opportunities • Maintain research repositories and ensure research knowledge is accessible across teams

🎯 Requirements

• 1+ years of user research experience, training and/or certification • Strong knowledge of qualitative and quantitative research methods • Understanding of geographic information systems and how they are utilized to solve business issues • Strong working knowledge of productivity apps • Ability to travel infrequently (e.g. to other Esri offices, conferences, and customer offices) • University degree in Psychology, Sociology, Market Research, Business or related field • Excellent communications skills • Proven analytical problem-solving and decision-making skill • Team player with a track record for meeting deadlines • Bonus points for this position: Bilingualism English/French • Familiarity with Figma, Loom, Dovetail and similar platforms

🏖️ Benefits

• Attractive salaries • Engaging work environment • Outstanding benefits package with generous time-off • Dynamic and inclusive work culture • Opportunity to build your skills • Flexibility to work remotely or at any of our offices across Canada