Principal Product Designer – Map Viewer

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Esri

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Enterprise • SaaS • Science

Esri is a leading company in geographic information system (GIS) technology. It develops ArcGIS, a comprehensive geospatial platform that helps organizations understand, analyze, and manage geographical data. Esri's products include ArcGIS Online for SaaS mapping, ArcGIS Pro for advanced GIS capabilities, and ArcGIS Enterprise for robust data integration. The company's solutions are used across various industries such as architecture, engineering, education, natural resources, public safety, and more, providing tools for mapping, spatial analysis, and operational intelligence. Esri's technology facilitates infrastructure management, environmental justice efforts, and risk analytics, supporting both tactical and strategic decision-making for businesses and governments worldwide.

5001 - 10000 employees

Founded 1969

🏢 Enterprise

☁️ SaaS

🔬 Science

📋 Description

• Lead the end-to-end design strategy for Map Viewer, aligning user needs, business goals, and technical feasibility across multiple teams and product lines • Drive cross-functional collaboration with developers, product managers, researchers, and stakeholders to define and deliver mapping experiences using participatory and iterative design techniques • Coordinate with stakeholders to identify requirements and specifications for the development of new and established features • Develop personas, user journeys, information architecture diagrams, wireframes, visual design, and prototypes • Identify enhancements to product designs by conducting user research (usability testing, surveys, customer interviews, and more) with prototypes and fully developed projects • Develop and present holistic design solutions that address business, brand, and user requirements • Ensure accessibility, inclusivity, and usability are embedded in all design work, advocating for WCAG 2.1/Section 508 compliance • Effectively communicate conceptual ideas, design rationale, and the specifics of the user-centered design process to cross-functional teams • Champion user-centered design across the organization by defining experience principles and advocating for design excellence • Establish and evolve design systems and patterns in partnership with the design system team to ensure consistency and efficiency across the ArcGIS platform • Influence product direction by identifying opportunities for innovation, shaping product roadmaps, and contributing to strategic planning • Mentor and guide other designers, fostering growth through design critiques, coaching, and thought leadership • Work with leadership and stakeholders to suggest and implement improvements for team processes, including change management strategies that support scaling and sustainability • Stay ahead of industry trends, bringing fresh thinking and best practices to elevate the design discipline at Esri.

🎯 Requirements

• 8+ years of experience designing complex, enterprise-grade web applications, preferably in SaaS or GIS-related domains • Proven track record of leading strategic design initiatives and delivering impactful outcomes across multiple teams or products • Expertise in Figma, design systems, and component-based design workflows • Deep understanding of accessibility standards (WCAG 2.1/Section 508) and experience embedding accessibility into design and development processes • Strong portfolio showcasing strategic thinking, elegant design solutions, and measurable impact • Exceptional communication and storytelling skills, with the ability to influence and inspire across disciplines and levels • Experience conducting and applying user research to inform design decisions • Demonstrated ability to navigate ambiguity, prioritize effectively, and drive alignment across diverse stakeholders • Bachelor’s degree in human-centered design, HCI, interaction design, or related field.

🏖️ Benefits

• medical, dental, vision, basic and supplemental life insurance for employees (and their families) • 401(k) and profit-sharing programs • minimum accrual of 80 hours of vacation leave • twelve paid holidays throughout the calendar year • opportunities for personal and professional growth.