Manager of Data Migrations

November 12

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EverCommerce

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SaaS • B2B • eCommerce

EverCommerce is the leading service commerce platform, providing vertically-tailored, integrated SaaS solutions to over 500,000 global service-based businesses. Established in 2016, EverCommerce offers software solutions that help businesses market their services, streamline day-to-day operations, and enhance customer engagement. The company specializes in powering the service economy with digital transformation across multiple industries, including Home & Field Services, Health Services, and Fitness & Wellness. EverCommerce's technology aims to accelerate growth, improve operations, and increase retention for small and medium-sized businesses, transforming the way they interact with customers through modern digital and mobile applications.

1001 - 5000 employees

Founded 2016

☁️ SaaS

🤝 B2B

🛍️ eCommerce

💰 Private Equity Round on 2019-07

📋 Description

• Lead a team of 4-5 engineers tasked with transforming and loading customer data to our EverHealth products • Create a frictionless data migration experience for our customers. • In partnership with our Technology team, enable our customers to easily upload their data and view regular updates on project progression all the way through to the end of the process. • Conform data migration cycle to align with our 60-90-day customer onboarding plan • Improve deficient processes that contribute to delivery delays and service quality issues • Handle customer escalations and attend strategic customer meetings, as needed • Maintain core KPIs and ensure team accountability to meet or exceed target metric performance • Be willing to roll up sleeves to support the engineers on your team if needed • Provide coaching and general support to team of engineers, including helping them solve day-to-day issues, discussing professional and personal development, etc. • Shepherd our AI customer tool strategy – provide input and drive execution of tool procurement and implementation to create force multipliers and empower our customer-facing teams to deliver more value in shorter time.

🎯 Requirements

• BS in Computer Science, or equivalent experience required • 3+ years of engineering leadership experience at increasing levels of scope and leadership • Experience with EMR/EHR data models and other industry specifications including HL7, FHIR, ICD-10, SNOMED CT, CPT Codes, EDI • Strong familiarity with ETL and tools that support ETL motions (transformation tools, Apache Airflow, Amazon S3, etc.) • A self-starter with a “get it done” attitude, capable of driving projects to completion • Excellent communication and presentation skills, with the ability to articulate strategies clearly to stakeholders. • Deep fluency in software development methodologies and ability to coach/educate others in these methodologies • Experience working with geographically distributed teams (including remote) • Experience understanding HIPAA compliance and information/security requirements • Experience implementing AI in engineering to drive efficiency and productivity • Familiarity with Agile methodologies • Strong initiative, keen attention to detail, and complex problem-solving abilities

🏖️ Benefits

• Flexibility to work where/how you want within your country of employment – in-office, remote, or hybrid • Robust health and wellness benefits, including an annual wellness stipend • 401k with up to a 4% match and immediate vesting • Flexible and generous FTO time-off • Employee Stock Purchase Program • Student Loan Repayment Program