Nurse Educator, Quality Assurance Specialist

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August 23

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Everly Health

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Healthcare Insurance • Telecommunications • Wellness

Everly Health is a pioneer in telehealth and at-home lab testing, providing diagnostics-driven virtual care. They offer over 30 at-home tests with simple sample collection, free shipping, and physician-reviewed results. Everly Health focuses on modern, accessible healthcare experiences and a seamless, virtual care platform. Their infrastructure includes a national network of clinicians, supporting a comprehensive testing experience. With a commitment to sustainability, they also offer fertility and pregnancy products with a net-zero plastic footprint. Serving over 20 million lives annually and partnering with numerous organizations, Everly Health aims to improve access to life-changing health and wellness solutions.

501 - 1000 employees

⚕️ Healthcare Insurance

📡 Telecommunications

🧘 Wellness

📋 Description

• Deliver onboarding, orientation, and skills training for new clinical team members across multiple roles. • Create and update training resources (e.g., presentations, SOPs, job aids) for internal use. • Conduct periodic refresher trainings or workshops based on emerging trends or observed gaps. • Assist with provider questions regarding workflows, documentation, or standards of care. • Collaborate with operations, compliance, and clinical leadership to ensure training materials are aligned with current practice and regulatory expectations • Perform retrospective chart reviews of provider consults, documentation, and care notes. • Evaluate documentation for clinical accuracy, completeness, professionalism, and adherence to internal protocols and external standards (e.g., CMS, HEDIS, HIPAA)/ • Identify patterns in documentation deficiencies or clinical deviations and flag opportunities for training or system improvements. • Support the implementation of quality initiatives and feedback loops for continuous improvement

🎯 Requirements

• Registered Nurse (RN) or APP (NP/PA) with active, unrestricted license in the U.S. • Minimum of 5 years of clinical experience, with at least 2 years in an education, quality, or supervisory role. • Experience with telehealth, outpatient, and diagnostic care settings preferred. • Familiarity with clinical documentation standards, quality improvement principles, and adult learning methods. • Working knowledge of risk adjustment documentation requirements, including familiarity with HCC coding principles, MEAT criteria, and best practices for capturing chronic and complex conditions in provider documentation. • Strong attention to detail, excellent communication skills, and ability to give clear, constructive feedback. • Proficiency with digital tools such as Google Workspace, EMRs/EHRs, and learning management systems.